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I lost all my progress when I agreed to new TOS

1356710

Answers

  • teresa52
    teresa52 Posts: 3

    Level 1

    Same thing happened to me using huawei P30. User ID 7218080256

  • gemagg
    gemagg Posts: 1

    Level 1

    Tengo el mismo problema ID 1162111536

  • Hilary_Sard
    Hilary_Sard Posts: 5

    Level 2

    Lots of comments here, but any update on what's being done about this please?

  • pentz97
    pentz97 Posts: 1

    Level 1

    I have the same problem ID 11739470201

    Playing on samsung android

  • bichobolita1216
    bichobolita1216 Posts: 1

    Level 1

    Tengo el mismo problema mi ID es 1097649426

  • Lotus_Flower
    Lotus_Flower Posts: 6,870

    The new Android update has created some problems for some players.

    If you lost your current level be sure to post a message below with your player ID so your account can be looked at and corrected.

    Since it's the weekend, it probably won't happen before Monday. But go ahead and post your info.

    To find your player ID, go to your profile in your game app. Double tap on the King symbol and your ID will appear.

  • Lotus_Flower
    Lotus_Flower Posts: 6,870

    The new Android update has created some problems for some players.

    If you lost your current level be sure to post a message below with your player ID so your account can be looked at and corrected.

    Since it's the weekend, it probably won't happen before Monday. But go ahead and post your info.

    To find your player ID, go to your profile in your game app. Double tap on the King symbol and your ID will appear.

  • Lotus_Flower
    Lotus_Flower Posts: 6,870
    edited July 2020

    Thank you for supplying your player IDs.

    @hsirtf please edit your post and add your player ID. Or create a new post and include your player ID.

    To find your player ID, go to your profile in your game app. Double tap on the King symbol and your ID will appear.

  • trulyannette
    trulyannette Posts: 0

    Newbie

    I logged in today and lost more than half my progress. I am at 809 and now back in 300 something

Hey! Would you like to give us your opinion?