No Longer Receiving Revamp Rewards Chests

Whenever I complete a revamp of Stella’s home, I see the 3 bars marking my progress.  I ***used*** to get a rewards chest after filling in all three bars.  Now the bars just lose their colors and reset back to empty.  No chest has appeared for a while now.   O.o

I think I’ve missed out on approximately 7-10 rewards chests.  Is there a way for someone to look into my account and verify the exact number of chests I’ve missed?  And how do I get those rewards chests to appear again?  Please advise.

I play the game with IOS version 12.2 on a 5th generation iPad.  Thank you!

Best Answer

Answers

  • QueenMiaQueenMia Posts: 5,171 Community Manager
    Hey there @Rovinglion and warm welcome to the Community!

    You might have reached the end of the Stella's house upgrade. Would you be able to share a screenshot of the house, please? That'd be most helpful for us to look into it. And also, we'd need your Game ID - Help is here if you need to know where to find it.

    In the meantime, don't miss your chance to win 50 gold bars in our Spring Contest, just here. Good luck :star: 

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  • RovinglionRovinglion Posts: 6
    Hi, @QueenMia and thank you for the warm welcome.

    My user ID is 10252021265, and below is a screenshot of my tree.  I don’t want to upgrade anymore because I don’t want to miss my rewards chest again until this is fixed.  Thanks in advance for your help. :)
  • RovinglionRovinglion Posts: 6
    Thank you for all of your help, @QueenMia !
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