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Any progress on the "no connection" issue?

Coug
Coug Posts: 46

Level 3
in Support

I still get a no connection message

«13

Answers

  • [Deleted User]
    [Deleted User] Posts: 6,427
    https://community.king.com/en/bubble-witch-saga/discussion/308356/any-progress-on-the-no-connection-issue

    @Coug Heya! Welcome to the king community! @KimElston can you help with this?

  • Coug
    Coug Posts: 46

    Level 3

    I am not new to the community. I have asked this question in the past and was checking for any update to a resolution. I'm not sure why trish24 or terrazas1325 needed to get involved when they had no answer, but below is an image of the problem.

    image.png


  • crazeejan
    crazeejan Posts: 1

    Level 1
    bubblewitch2.JPG

    this has been going on for a week now...when is it going to get fixed?

  • Coug
    Coug Posts: 46

    Level 3

    The connection problem has been going for months. No other game has the problem on my PC. "Check my Internet, Restart PC, Log Out & Log In" are all non-answers. Been tried. It's a programming problem with Bubble Witch 3. Unless someone has an answer to my question, which was "has there been any progress" on getting the issue fixed, please do not bother me with your non-answers. Thank you.

  • PrettyBubbles
    PrettyBubbles Posts: 27,126

    Hi @QueenB can you join please 👍⭐⭐

  • Pixie26
    Pixie26 Posts: 7

    Level 2

    I would really appreciate a resolution for this too. I have been unable to connect all week despite being online. None of the suggestions made so far have worked and the game is less fun without a connection. Any advice appreciated, thanks.

  • johamilton
    johamilton Posts: 26,809
    edited August 2020

    @Coug and @Pixie26 my game is not connecting either. I heard that they were working on it, but nothing yet. It has been a couple weeks now. Are you two logged in thru King or FB?

  • sexiemama
    sexiemama Posts: 1

    Level 1

    I'm having that same exact problem with bubble witch saga 3.

  • PrettyBubbles
    PrettyBubbles Posts: 27,126

    Hi all our magical @QueenB or @LadyRaffie will be sure to join shorty your patience Is a appreciated as the community is super busy right now. In the mean time can you send what device you use and through which method do you play. Also your game ID you can find this by selecting profile then double tap on the word king at the top.

    Having this information now will save a lot of time when looking into this as its details we will need to look into this any further. Thank you again for your patience.👍

  • Pixie26
    Pixie26 Posts: 7

    Level 2

    Thanks @KimElston I am playing on an android mobile device. Can't get the game ID as I get the 'no connection' message if I click on my profile. Would it be the number that appeared on recent correspondence with the support team? If so, it is 1000882429

Hey! Would you like to give us your opinion?

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