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Any progress on the "no connection" issue?

2

Answers

  • Coug
    Coug Posts: 46

    Level 3

    My ID is 7831058614 and playing on PC - Windows 10 - Chrome. I gave up when I could no longer open the game. I uninstalled, installed again from King.com and restarted PC. When I opened Bubble Witch 3, I was taken to Level 1 so I went to Profile and logged in with my account email and password. When I opened Bubble Witch 3 again, it opened at the Level where I was before the game stopped opening up for me. I now have a connection. Note: I did not have any rewards to lose so that was not an issue.

  • Coug
    Coug Posts: 46

    Level 3

    I failed to mention in my previous post, I now have a connection and can play with others since the re-install.

  • johamilton
    johamilton Posts: 26,809

    Thanks @Coug for the update. I do have rewards so I hate to do that, but not sure to wait it out or not. Enjoy your play ๐Ÿ˜€

  • johamilton
    johamilton Posts: 26,809
    edited August 2020

    Thanks to @Coug I have BWS3 back on my computer now which is a Windows 10 and my ID @ is 1121566254. I cannot get it on my phone though. It is still not connecting. So if that could get fixed it would be so AWESOME. I thought I was a pretty knowledgeable about BWS 3, but this problem has really got me. Thank you Coug for being a part of the community! Thanks @KimElston for helping out also!

  • johamilton
    johamilton Posts: 26,809

    UPDATE...I now have BWS3 on my phone. I decided what the heck, I deleted the game. Put the app back on my phone . It opened up after logging in at level 1 and I was on 830. I logged back out. And logged back in and it worked. So again @Coug it does work! Thank you

  • PrettyBubbles
    PrettyBubbles Posts: 27,126

    Hi all @johamilton as passed on the correct trouble shooting for this issue. It's what we always pass on. Can you all confirm which of you tried this process before we go any further please. ๐Ÿค”๐Ÿ‘

  • PrettyBubbles
    PrettyBubbles Posts: 27,126

    Hi @Pixie26 It is a 10 digit number which is what your game ID is so there is a good chance. ๐Ÿ‘

  • Coug
    Coug Posts: 46

    Level 3

    Resolved @rajdeeptb. Please see previous posts. My ID is 7831058614 and playing on PC - Windows 10 - Chrome. I gave up when I could no longer open the game. I uninstalled, installed again from King.com and restarted PC. When I opened Bubble Witch 3, I was taken to Level 1 so I went to Profile and logged in with my account email and password. When I opened Bubble Witch 3 again, it opened at the Level where I was before the game stopped opening up for me. I now have a connection. Note: I did not have any rewards to lose so that was not an issue.

Hey! Would you like to give us your opinion?