Finally yes finally we have been informed that all these issues by the end of today will received a fix 🥳😃
If you dont yet see it log out and restart your device.
If you drop levels please play one level then repeat the log out process as long as your game was saved your levels should then be restored if not please send us your game ID and tell us what level you was on and we can get them manually restored 👍
We would like to thank you for your patience 👏
We would love you to let us know once you see the fix this will ensure us that it has worked
Answers
I have copied down our recommendations for your convenience
Please uninstall your game
Reinstall your game through windows 10 and download BW3 via Microsoft store or equivalent or via king on a mobile and change your password
Please no longer use your Facebook account
play1 level then log out and turn your device off and on
If your levels have not restored tell us your game ID and what level you was on and we will manually restore them.
After a reinstall your boosters are not transferred so we are offering generous surprise rewards to be added to your account as our way of sorry.
Upon reinstall Add your game ID even if you're levels restore or not so we can add your rewards to say sorry.👍⭐
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0 · Helpful Woah! Sweet Love HahaHi guys 🙋♀️
We have some long awaited good news for you 🥁🥁🥁🥁
Finally yes finally we have been informed that all these issues by the end of today will received a fix 🥳😃
If you dont yet see it log out and restart your device.
We would like to thank you for your patience 👏
We would love you to let us know once you see the fix this will ensure us that it has worked
Happy gaming and have a starlistic evening ⭐👍
- Report
2 · Helpful Woah! Sweet 2Love Haha@PrettyBubbles My game is not working on desktop. I am unable to click the PLAY button. What can I do?
EDIT: I was able to click the play button and log back on but all of my data has been erased. I have to start from level one again??
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0 · Helpful Woah! Sweet Love HahaHi @adeleis_1, can you give us your King ID# and also what level where you on?
- Report
0 · Helpful Woah! Sweet Love HahaHi guys 🙋♀️
We have some long awaited good news for you 🥁🥁🥁🥁
Finally yes finally we have been informed that all these issues by the end of today will received a fix 🥳😃
If you dont yet see it log out and restart your device.
If you drop levels please play one level then repeat the log out process as long as your game was saved your levels should then be restored if not please send us your game ID and tell us what level you was on and we can get them manually restored 👍
We would like to thank you for your patience 👏
We would love you to let us know once you see the fix this will ensure us that it has worked
Happy gaming and have a starlistic evening ⭐👍
- Report
1 · Helpful Woah! Sweet 1Love HahaThat worked, for like a day... aaand it's back to the same problem as before.👎️
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0 · Helpful Woah! Sweet Love HahaHi @Carro80 Please see HERE 👍
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0 · Helpful Woah! Sweet Love HahaHi guys can Facebook users please go HERE 👍
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0 · Helpful Woah! Sweet Love Haha