Why is the Debug Menu on the BWS3 screens? - Fixed!

PrettyBubbles

Hi @EzzaNZ yes we have been made aware and the issue has been raised if you would like to select 👉here👈 and join as this is where an update will be posted 👍

andreah1

I'm not using facebook, I'm using the app on Windows 10. Please see the screenshot I attached above. I'm saying it won't connect to my facebook profile....it's keeps spinning around and if I press on the "connect" it says "not connected". PLEASE can you look into this? I'm unable to play. :(

PrettyBubbles

Hi @andreah1 Sorry I thought you was just asking about a Facebook connection issue

yes we have been made aware and the debug issue has been raised if you would like to select 👉here👈 and join as this is where an update will be posted 👍

andreah1

Add me to the list of having this issue. The screenshots and descriptions are exactly what is happening to me as well. It sucks because I want to be able to play but cannot. I really hope this can be fixed soon without any of us losing our boosters and "stuff". :(

andreah1

Thanks @PrettyBubbles, I made a comment on the post so I am notified. Hoping we can get help soon, it's frustrating! Appreciate all you do!

One other quick question, should I report this to support or just hang tight for now?

PrettyBubbles

Ok @andreah1 and you are very welcome

You can if you wish but it is being looked into here internally which can be quicker

Hopefully it's just an editor issue 🤞

PrettyBubbles

@andreah1

I have checked the link to the thread I gave you and I can not see your comment

Just letting you know in case it may not have sent 💓

andreah1

It said it needed approval before it would be posted. Ugh, nothing seems to be going right today! :) I'll wait a few hours to submit a "ticket" and if my post doesn't get approved I'll go forward.

andreah1

I am having the same issue on my PC, I can supply player ID, etc. if needed. Thanks for posting the screenshots, they are exactly what I am seeing on my screen as well.

andreah1

I just tried posting again and it did so immediately without needing approval. 🤷‍♀️