Any progress on the "no connection" issue?

Coug · August 2020

I still get a no connection message

[Deleted User] · August 2020

https://community.king.com/en/bubble-witch-saga/discussion/308356/any-progress-on-the-no-connection-issue

@Coug Heya! Welcome to the king community! @KimElston can you help with this?

Coug · August 2020

I am not new to the community. I have asked this question in the past and was checking for any update to a resolution. I'm not sure why trish24 or terrazas1325 needed to get involved when they had no answer, but below is an image of the problem.

crazeejan · August 2020

this has been going on for a week now...when is it going to get fixed?

Coug · August 2020

The connection problem has been going for months. No other game has the problem on my PC. "Check my Internet, Restart PC, Log Out & Log In" are all non-answers. Been tried. It's a programming problem with Bubble Witch 3. Unless someone has an answer to my question, which was "has there been any progress" on getting the issue fixed, please do not bother me with your non-answers. Thank you.

PrettyBubbles · August 2020

Hi @QueenB can you join please 👍⭐⭐

Pixie26 · August 2020

I would really appreciate a resolution for this too. I have been unable to connect all week despite being online. None of the suggestions made so far have worked and the game is less fun without a connection. Any advice appreciated, thanks.

johamilton · August 2020

@Coug and @Pixie26 my game is not connecting either. I heard that they were working on it, but nothing yet. It has been a couple weeks now. Are you two logged in thru King or FB?

sexiemama · August 2020

I'm having that same exact problem with bubble witch saga 3.

PrettyBubbles · August 2020

Hi all our magical @QueenB or @LadyRaffie will be sure to join shorty your patience Is a appreciated as the community is super busy right now. In the mean time can you send what device you use and through which method do you play. Also your game ID you can find this by selecting profile then double tap on the word king at the top.

Having this information now will save a lot of time when looking into this as its details we will need to look into this any further. Thank you again for your patience.👍

Pixie26 · August 2020

Thanks @KimElston I am playing on an android mobile device. Can't get the game ID as I get the 'no connection' message if I click on my profile. Would it be the number that appeared on recent correspondence with the support team? If so, it is 1000882429

Any progress on the "no connection" issue?

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