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Is anyone else having trouble with the tree not showing up?
denise8963
Posts: 1
Level 1
in Support
Is anyone else having trouble with the tree not showing up?
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Answers
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Do you mean the tree to do the team challenges with others? If so, mine stopped showing up the other day, as well as any of the other team challenges. Not sure what's happened there...
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Hi @denise8963 and @armchaircynic7 Welcome
With any challenges they can remain for a while but can also be removed at anytime.
Some times they will re appear after a while or the studio could be working on new challenges.
We just have to be patient and wait for starlistic surprises to come our way βπ
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My tree shows up. It tells me to pick a tile and then promptly freezes the game completely. Clearly this is not a βchallengeβ that is removed but more likely a programming issue from the update a week ago. Please ask the developers to TEST the update before pushing it out to unsuspecting customers.
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Hi @doripeterson yes the tree had a revamp on Monday and since then it keeps freezing also once the tree clears it disappears and you have to close the game and open it again in order for it to re appear.
I have already raised this and am awaiting feedback from our studio.
I will post an update as soon as I here anything βπ
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The Game Team is investigating this issue to see why it's not showing up for all players. Hopefully it will be fixed soon.
Thanks for your patience!
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Thank you for this information @PrettyBubbles. The Wise Tree has been very glitchy in my game of late and doing all the things you described. Having to swipe out of the game to get it to reappear after clearing it is annoying but Iβm glad itβs not just my game. I hope they can fix it soon. π
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Hi @Bookster it's my pleasure.
I hope so to its annoying but I will chase for updates and let everyone know βπ
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My issue with the tree is the tutorial reappear when the chosen team have already collect all the flowers. So the tutorial ask to chose a flower but all the boxes are empty
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Hi @psycobenj Welcome
Yes unfortunately that is also part of this issue. So just like the having to close and open the game each time you claim your prize in order for the tree to re appear you also have to do the same to re join.
I am hoping we get some feedback soon if not I will raise it again π
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Its been very glitchy . Use to once completed the tree would pop right back up and ready to go. Not now.
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