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Missing boosters and daily prizes (FIXED)

Nancy_L_2_2

Due to internet issues i was not able to.collect prizes when completing 680.. tried to redo level after internet issue fixed and still wont allow me to collect.. fairy dash not resetting for next world .. stuck at 680

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QueenMia

Hello everyone,

I have some good news for you today. The Studio has released a fix so simply clear cache and cookies from your browser and you'll be able to receive your boosters again

We are really sorry for the inconvenience. Thanks all for your patience!

@KOoi88, @sally60, @CatLady3 - I have added some Gold to your account as compensation

All comments

elaine29691

Thank you..

I just wished it would start working right again.. Loosing a lot of boosters.. :'(

ToBeTreasured

Thank you, QueenMia..

gianna16

well I have not been boosted here for a long time user ID 5220064984

QueenMia

Hi @ToBeTreasured - I've adde some Gold to your account for now.

To all: Sorry about the inconvenience. Our Team is working on it as we speak and hopefully a fix can be done in the coming days.

Jennie_May

Thank you Queen Mia :-)

stemmy0306

Just like all the other strings on this post I have not been getting my daily prizes/boosters or any of the boosters I'm supposed to get for passing certain levels. My Bubble Witch 3 number is 10210205656276268 and I am playing on a PC through Facebook using Google Chrome. This has been going on for at least a month.

bearzpunkin

Thank you Queen Mia, you are just totally awesome.!

kerlouane

Hello again,

I am traying to write in English but it is not easy for me. so sorry for this. I would like to know if you find a solution about missing boosters ? What is the problem ? I see very people has the same problem since december like me. It is very difficult to progress and all my friends play more quickly than me they dont have any problem with bubble 3 Thanks to

ToBeTreasured

I play on Windows 10, and my ID is #:10154866484056542. STILL not receiving any daily boosters, OR prizes that I've won. What is going on..? It's been weeks already!!

R3volut1on

Thank you QueenMia.

QueenMia

Hi everyone!

@Cfhardin2, @beachwalker (great username

), @wishbone7, @nickynoo93, @Laura_Jones, @Karen1959, @mick42, @Callig - I've added some Gold on your accounts too so you can purchase the missing boosters.

Still waiting for a fix. I will update asap. Sorry for the inconvenience.

QueenMia

Hi everyone,

@R3volut1on - That's perfect! Thanks for your ID, I have added some Gold now as compensation.

@Bejeebus, @Kimmielynn72, @Jennie_May, @rrapunzell1, @Jay_Tyler, @Ralana_, @bearzpunkin, @SMichelle2u, @sara56, @NancyGain, @RSylvester111, @bigbill31525, @Hakya - I have added some Gold to your account as compensation. You'll find it next time you access the game.

The Team is still working on it and I'll update you all here once there's some news. The issue is affecting desktop players only, so if you have the opportunity to play on your phone, that will work just fine.

@gianna16 - Thanks for posting. However, I'm sorry but we only speak English in the Community so everyone can understand and be understood. Could you please rephrase in English? thank you

Thanks all for your understanding.

Hakya

The disappearing boosters and lives problem continues now for more than 3 weeks.

I did try playing in an incognito window and all that does is wipe out my progress in addition to getting no boosters. Any idea of when the problems will be solved?

gianna16

Ralana_ said: I also am missing my daily rewards. They are from the chests. I play on desktop with Windows 10. My ID# is1069661009.
I cannot tell you exactly what items have not been given to me. I can tell you that I play the game daily and have not been getting any of the rewards since the middle of December. I assumed that it was a glitch and that it would be fixed soon. I am reporting because wanted you to know it is still an issue. Thank you so very much.

Πληκτρολογήστε το σχόλιο σας

(EDIT: Unsupported Language)

gianna16

Δεν παιρνω τους ενισχυτες μόνο την μισή ωρα γιατί

(EDIT: Unsupported Language)

beep870

My ID NO. 6501535273 and i play on my desk top, been weeks , very upsetting

bigbill31525

boosters i had are gone, ones im getting are not showing up. id number 1031942711 thx

mick42

Why am I missing all boosters that are awarded?

Bejeebus

Are they still on holiday?? This is so annoying and game breaking.

You do realize that there are other games out there that we can become addicted to

If I can't progress because I don't have one of a certain boost then that's it... because I don't want to play the same level endlessly vs RNG odds. I am currently over 1100 lvls and I'm sure many others here are as well. We deserve some kind of timeline on this I think.

Karen1959

This is also happening to me, my rewards are just not going onto my play area my user ID 1303871334 please can you let me know what to do, Thank you