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Wake up the tree not opening

Graeme_London
Graeme_London Posts: 96

Level 3

edited November 2019 in Support
My tree is showing an exclamation mark, but when I tap to open it, it starts to open then goes back to the game map as in attached screenshot, I'm playing on Android game is update to latest version 6.2.7
«134567

Answers

  • a1kerboom
    a1kerboom Posts: 1

    Level 1

    edited September 2019
    The ' wake up the tree' is glitched! It will not respond after you select your flower challenge. It will not ' confirm'
  • Hi @a1kerboom welcome to Community :waving:

    I'm moving your post to Bubble Witch Saga Community so other players can see it :) 

  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello @a1kerboom :)

    Welcome to our Community :hurrah:

    Could you please give me some more info about your issue? 
    Would it be possible for you to attach a screenshot so I can understand better what's going on? 
    For instructions on how to take a screenshot, please visit:
    https://www.take-a-screenshot.org/

    Have a Magic day :3

  • jrs1987a
    jrs1987a Posts: 1

    Level 1

    Need to exit the game after I pick a spot on wake the tree in witch saga 3
  • AmandaHardy
    AmandaHardy Posts: 2

    Level 1

    edited October 2019
    I have the same problem and most annoying is that if you have special witch hat, you lose it when exiting the game. P.S. I am playing on a PC
  • a1kerboom
    a1kerboom Posts: 1

    Level 1

    My wake the tree game began to work but now I am also losing hats. 3x I've got a #1 hat
  • Lady_Choo
    Lady_Choo Posts: 26,102
    Hi everyone, the hats issue is a known issue that the studio is looking into.

    As regards the tree, you press confirm, then you have to press on the x to go back to the main game screen, where you play the level and do the requirements of the flower you chose. Pressing confirm won't take you back to the main screen so not sure if that is design or a glitch @QueenRaffie it took me a while to work out :D 
  • Lady_Choo
    Lady_Choo Posts: 26,102
    Also welcome to our community @a1kerboom @jrs1987a and @AmandaHardy :)  
  • AmandaHardy
    AmandaHardy Posts: 2

    Level 1

    regarding the tree when press confirm, the x button doesnt work anymore, so you can not go back to the main game screen.
  • LadyRaffie
    LadyRaffie Posts: 4,124
    Hello everyone! 

    I reported this to the Studio. I might need from you some more info and or screenshots if possible, but I keep you posted. 

    Thank you and have a magic Monday :3

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