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I came in 2nd place and I opened up the contest to claim my prize, and I claimed prize, but as soon as I claimed prize the app shut down on me. I've tried to go back and get it to move on but it won't. I hit the continue button and it asks me to claim prize and I hit that button, and then it does nothing. I can't even get out of the contest. It's very frustrating. I've also missed the following Astral contest. The gold contest button is upper left side of screen and it has a red exclamation point. If this can be resolved I'd very much appreciate it. Thanks
Hi @Cane26 as we have not heard anything regarding this since may we presumed it was sovled as it was not the next step to help you as you have tried the first part of trouble shooting Is to do a uninstall. Please make sure your game is saved. The warning is you will loose any boosters as they are saved to your phone not your game. If you do this process once you have reinstalled the game play any level then log out and restart your device of your game is saved all progress will be restored. Let me know what you decide. With regard to spending your star dust the studio are looking into this and need some suggestions head over here https://community.king.com/en/bubble-witch-saga/discussion/303040/stardust-suggestions-for-the-studio#latest and go to bottom of the page select page 1 and have a read and please leave us your idea as once we get enough ideas we will pass them on to studio ๐ ๐๐
Welcome to our Communityย ๐ค
Sorry, but we only use English in the King Community, to make sure that everyone understands and can be understood.ย
Please feel free to re-post your question in English or visit Le coin des Francophones and one of our members will be happy to help you.
Thanks for your understanding and have a lovely day ๏ปฟ๏ปฟ๐๏ปฟ
@Cane26, sorry to hear about these issues you are having ๐
Could you please send us a screenshot so we can see the issue you are describing and let us know which device you are playing on, Apple, Android as well as the game app version installed? How to take a screenshot!
Thanks ๐