Support

Help with your game and FAQ's

Support	Discussions	Comments	Latest Post
FAQ Last: Ashraf’s Guide to master Candy Crush Friends SagaMarch 30 1150	115	0	Ashraf’s Guide to master Candy Crush Friends Saga Elsa • March 30 in How to Play

Support	Started By	Replies	Views	Most Recent
Level 2528 Last: ellectra204May 19 Accepted Answer by: ellectra	ellectra May 19	4	20	ellectra May 19
Why no new costume or character for recent Rachel Challenge? Last: PummyRaj608May 17 Accepted Answer by: tnab	tnab May 17	8	60	PummyRaj May 19
Rachel event doesn't start Last: MountainMom369May 16 Answered by: AJVVV	AJVVV May 16	9	36	MountainMom May 19
My recent purchase does not show the 250 coins that i just purchases for 49.99 Last: kiara_wael171May 18 Answered by: bevbloss	bevbloss May 18	1	17	kiara_wael May 18
Lollipop smasher Last: WiseAnnie479May 7 Answered by: WiseAnnie	WiseAnnie May 7	9	47	WiseAnnie May 18
Why you take my lives away again and again Last: Taly_Droog-Ronen302May 17 Answered by: Taly_Droog-Ronen	Taly_Droog-Ronen May 17	2	30	Taly_Droog-Ronen May 18
Google Points Last: PummyRaj372May 15 Answered Read Only by: Fibelle55	Fibelle55 May 15	2	37	PummyRaj May 18
Gift box error Last: PummyRaj192May 16 Answered by: GeminiQueen	GeminiQueen May 16	2	19	PummyRaj May 18
Visual bugs in my game Last: PummyRaj13818April 26 1 2 Accepted Answer by: terrazas1325	terrazas1325 April 26	18	138	PummyRaj May 18
I won prizes in the last box of the level before moving on to the world of Chocolate Mountain. I wo Last: PummyRaj242May 17 Answered by: inesfontoura	inesfontoura May 17	2	24	PummyRaj May 18
How do I get rid of the hints and tuitions on screen during every game.? It's so annoying after comp Last: DreamDancer484May 14 Answered by: mullie069	mullie069 May 14	4	48	DreamDancer May 17
I'm connected to the internet but the game says I'm not. Last: bearwithme625April 5 Answered by: lunag	lunag April 5	5	62	bearwithme May 16
657 bug is not fixed yet. Last: sweetb0y262May 15 Answered by: sweetb0y	sweetb0y May 15	2	26	sweetb0y May 16
how do i send lives to my friends if i don’t know how to contact them through candy crush? Last: Sukanta_Biswas561May 15 Answered by: lidiadodaro	lidiadodaro May 15	1	56	Sukanta_Biswas May 15
Bug - Sent back to level 1560 and stuck at it (FIXED - Pls update to new version 1.37.4) Last: DreamDancer1.1K79April 30 1 2...5 6 Accepted Answer by: josueuy	josueuy April 30	79	1.1K	DreamDancer May 15
My game is all messed. How do I get actual help to get it fix? Last: PummyRaj528May 10 Answered Read Only by: skral1	skral1 May 10	8	52	PummyRaj May 14
Characters are stuck "downloading" can't get them to move Last: QueenB204May 14 Answered by: piggenz	piggenz May 14	4	20	QueenB May 14
Not a question but I have gotten 3 treasure chest in the past few days and did not get them. Why Last: PummyRaj172May 14 Answered by: Garfieldthecat	Garfieldthecat May 14	2	17	PummyRaj May 14
New event win gold bars Last: PummyRaj232May 14 Answered by: dananelle	dananelle May 14	2	23	PummyRaj May 14
Being billed more than what the price is to buy gold bars Last: kiara_wael171May 13 Answered by: butterflies24	butterflies24 May 13	1	17	kiara_wael May 13