@QueenMia@Elsa Apparently it is still a problem with my Win10 App. I played it today and encountered the exact problem. Missing the last Octopus and the board was stuck with 6 remaining moves. The only option is to open the Settings (Cog Wheel) and quit the game. I tried uninstall and re-install the app but no help (yes, lost a few boosters and my Star Chaser progress in the process ). Please advise.
Check your settings to make sure that Windows 10 has the latest update and also go into the apps setting and make sure that you have the most recent version of the game.
@Elsa As I mentioned in my post, I re-installed the CCF app today, version: 1.13.5.0. I am running Win 10 Pro, X64 Version 1809, OS Build 17763.503. I am up-to-date with Windows.
Hi, this is how it looks on version 1.12.5.0 and all my computer specs same as above.
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Wow so there is still a problem. This is what I'd like you to try next. I don't know if they will reimburse you for lost boosters but take a print screen of them and then uninstall the game from Microsoft and reinstall it again. Let's see if that clears it up. If not, then we will have to tag @QueenMia again to report it. Maybe the glitch was fixed but then reversed back to a glitch again.
Hello,
have always had the same problem at level 1331 for some time:
By default, I have to release 42 octopuses, but there are actually only 41! I have already done this several times with all available figures, and in the picture no hidden or hidden Octopus can be seen / found any more. Have e.g. but still 12 moves left, but the game does not react any more, that is, no matter if I still have moves, I can not do any more, it is always shown that I have to free 1 Ocopus, because nobody is that anymore.
Lollipop I can still burst, because the game reacts,
but on moves, as already said, it does not react anymore.
Does anyone has a tip for me what I can do ?
Hi @CarLaH - welcome to our friendly community!! I’m sorry to hear you’ve had this issue. I’m not quite that far in CC Friends so I have not seen this issue. Can you please take a screen shot of the board when you’ve cleared the 41? Also please confirm what type of platform you play via - PC or mobile (IOS or Android)?
Hopefully we can solve this for you quickly and back on your way 😁🙏🏻
I'm having the same problem. While the game wants me to release 42 octopi, there are only 41. Once I clear the 41, the game will not respond to any move I try to make. Just sits their blinking at me.
Please help! I've released those dang 41 octopi quite a few times already and I'm ready to move on to the next level.
Hello @LeBoc I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
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I am having the same problem in 1331. I have beat the level 4 times and it just feeezes. I have waisted lives and coloring time. It is super frustrating.
Hello @LeBoc Yes you are right. The problem was resolved earlier. The problem has been found again in the new version. We've reported it already. It will be solved very soon. Keep an eye on the post. We will tell you after the solution. Have a good day
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Hello guys, I hope you had a nice weekend! Thanks for letting us know, we're looking into it again then! I'll let you know as soon as I have any update for you
Hi @QueenMia comments were posted on Facebook about this too. I am trying to figure out what might have gone wrong. Would it be easier to just drop the number that has to be collected?
We have looked at the level again and made the changes. Sorry for the inconvenience, but if you reload the level, you will now see 41 octopus to be freed.
Thanks a lot for your patience and good luck on passing the level
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0 · Helpful Woah! Sweet Love HahaHopefully we can solve this for you quickly and back on your way 😁🙏🏻
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5 · Helpful Woah! Sweet Love HahaPlease help! I've released those dang 41 octopi quite a few times already and I'm ready to move on to the next level.
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0 · Helpful Woah! Sweet Love HahaI just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
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0 · Helpful Woah! Sweet Love HahaYes you are right. The problem was resolved earlier. The problem has been found again in the new version.
We've reported it already. It will be solved very soon. Keep an eye on the post. We will tell you after the solution.
Have a good day
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love HahaThanks for letting us know, we're looking into it again then! I'll let you know as soon as I have any update for you
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1 · Helpful Woah! 1Sweet Love HahaWe have looked at the level again and made the changes. Sorry for the inconvenience, but if you reload the level, you will now see 41 octopus to be freed.
Thanks a lot for your patience and good luck on passing the level
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