Sign Up!

🔥 Hot right Now 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
👯‍♀️Find your Team HERE!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Game overcounting bonuses.

13»

Answers

  • firebombmarkus
    firebombmarkus Posts: 13,110
    @SandraMurphy27 Ok, we will see tomorrow what is happening. It might be just a glitch or a server error. 
  • firebombmarkus
    firebombmarkus Posts: 13,110
    @SandraMurphy27 This is weird. It should always be the same. Does your progress stay the same each time? Do you log off from Facebook or you just close the game and open it again?
  • SandraMurphy27
    SandraMurphy27 Posts: 22

    Level 3

    No my progress disappears. If I log out it brings me back to the first level. When I log back in I'm brought back to the level I'm on 
  • firebombmarkus
    firebombmarkus Posts: 13,110
    @SandraMurphy27 I think you shouldn't log out of Facebook. If your progress is saved through it, you need to be always logged in and your progress will always be saved. Let's wait until tomorrow to find out more details regarding your issue.
  • firebombmarkus
    firebombmarkus Posts: 13,110
    @SandraMurphy27 It's me again. So you need to stay logged in with Facebook and clear the cache and cookies regularly and this shouldn't happen again. Since the team is almost out of the office and they are getting back on Monday we will double-check this with the studio once they are back. Thank you for your understanding and patience 🙏🏻
  • SandraMurphy27
    SandraMurphy27 Posts: 22

    Level 3

    OK thanks. Could someone give me back my piggy bank please? 
  • firebombmarkus
    firebombmarkus Posts: 13,110
    edited July 2019
    @SandraMurphy27 You need to force close your game and once you open it again there should be a pop up. Stay logged in while doing so and let me know if it is there now.
  • SandraMurphy27
    SandraMurphy27 Posts: 22

    Level 3

    Hi. It's still asking me to buy the piggybank. I got the other stuff tho thank u so much
  • firebombmarkus
    firebombmarkus Posts: 13,110
    You are welcome @SandraMurphy27 Enjoy your weekend 😊

Hey! Would you like to give us your opinion?