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The BubbleGum Troll is back again! Give us your feedback here!

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  • Foley1362Foley1362 Posts: 9,027 Superstar
    @Sofia1992 - try scrolling up or down thru a portal box to see if that kicks it off or play a level and then see if the prompts reappear or not.

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  • Sofia1992Sofia1992 Posts: 180 ✭✭✭
    I tried it too @Foley1362 .
    I went up and down thru portals.
    I even completed three levels in a row and i even reboot and my phone again.
    I even reached in level 178 which was supposed the Bubblegum Troll's level to be next to it but nothing yet.
    Event is still disappeared .
  • Foley1362Foley1362 Posts: 9,027 Superstar
    @Sofia1992 - okay that’s all the troubleshooting I can think of at the moment. Let’s wait for @QueenMia to get back in the office tomorrow and review your issue. Sorry I couldn’t be more help 🥺

    You can find out more about our Superstars here

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  • actressactress Posts: 112 ✭✭✭
    Yet another event I didn't get, but my wife did.

    Tell me.  What is the requirements for getting events?  Is it phone hardware?  Number of times played?  Score?  Gender of player?   Length of time played?

    The event is limited to a small number of players.you don't need to meet any requirements to celebrate play the events.

  • actressactress Posts: 112 ✭✭✭
    actress said:
    Yet another event I didn't get, but my wife did.

    Tell me.  What is the requirements for getting events?  Is it phone hardware?  Number of times played?  Score?  Gender of player?   Length of time played?

    The event is limited to a small number of players.you don't need to meet any requirements to celebrate play the events.


  • RobinCorteRobinCorte Posts: 919 ✭✭✭✭✭
    Very good 



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  • caambujcaambuj Posts: 418 ✭✭✭✭
    Hi @QueenMia
    I didn't get the event earlier before and not now. Moreever no special event like olivia, udus the eagle, rachel and others was appeared to me.
    Love this game but i have 2 move on to other games bcz cant bear so much disappoontment & frustation. From my side, i am done. Thanx 4 all your support but this game now become more headache less fun.

  • peina2peina2 Posts: 1
    edited October 22
    No puedo jugar el evento

    (EDIT: Unsupported Language) 
  • Moises79Moises79 Posts: 66 ✭✭
    FANTASTIC!!! 
  • Sofia1992Sofia1992 Posts: 180 ✭✭✭
    It's ok @Foley1362 .
    I'm sure that @QueenMia will gonna help me.
    Still, thanks for the help.
    It means so much for me.~
  • Simon888Simon888 Posts: 264 ✭✭✭✭
    @QueenMia The bubblegum troll event has disappeared from my game, all progress lost. It was there this morning :anguished:

                         
                      Be yourself; everyone else is already taken - Oscar Wilde 

                                             
              

  • flew66flew66 Posts: 1,897 Game Expert
    Hi @Simon888 QueenMia has clarified that the BGT Quest is not available on Win10 this time. I'm also disappointed as the quest also showed up on my Win10 App yesterday and then disappeared. It is still showing up on my Android app. I wouldn't be able to contribute as much to the team as there is no new levels to play for advanced players like us. However, you will still get the reward boxes if you have a good team whose score surpasses the threshold. Cheers!
    "It is not true that people stop pursuing dreams because they grow old, they grow old because they stop pursuing dreams." - Gabriel García Márquez



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  • Sofia1992Sofia1992 Posts: 180 ✭✭✭
    What? 
    Really?
    Oh my...I'm so sorry about this @flew66 and @Simon888.
    Both of you deserved that event and you are not the only ones with that problem.
    If you ask about me, then I will tell you.

    I have Android in my phone and I had Bubblegum Troll's event yesterday afternoon but after my game asked for a second update (from Google Play always), the event disappeared completely along with my prizes, the 20 stickers of Bubblegum Troll and the 500 team points.
    And QueenMia still didn't reply in my private message for my problem.

    Why? I had Rachel's event in my phone without any trouble but now this happened.
    Please...If someone has a solution, then please someone help me.
    I really wanted Bubblegum Troll for my team and now I can't cause of this.
    The event just disappeared from nowhere.
  • PurplePantsPurplePants Posts: 34 ✭✭
    So, BGT Quest is not available on Win10, then why did it appear for me yesterday and this morning and when I went back on this afternoon it had disappeared?
  • brie_wbrie_w Posts: 28 ✭✭
    @QueenMia 

    Hi there!  I had this new Bubblegum Troll challenge yesterday and when I entered the game, after getting my daily reward, Mr. Toffee showed up saying I had received all of the costumes so far and the challenge was gone.  I don't know what happened but the "team" icon at the bottom of the game is gone as well.  I think I had collected 200 points for my team yesterday and had played two of the bubblegum levels.  My User ID in case you need it is 6770751579.  Any help you can offer would be great.

    Thanks Mia for all your help.
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