The BubbleGum Troll is back again! Give us your feedback here!

[Deleted User]

Finally... 💟💞

@QueenMia

ellectra

@flew66 yes, i understand that. But my team got to 800 points and i never got the award. I opened the area where the points are listed and the award just kind of vanished - as in it was achieved and then just moved to the next point goal without anything happening.

KingChewy

Hi @Sofia1992 - here is the quick recap area for trouble with Android.

https://community.king.com/en/candy-crush-friends-saga/discussion/177464/is-my-android-device-compatible-with-the-game#latest

Basically you want to delete browsing history on your phone via the web (usually in settings) and then power your device off and back in. Hope that helps 💪🏻 

Sofia1992

I tried it @Foley1362 but unfortunately, it didn't work.
Any other solution?
Still, event didn't appear in my phone plus i tried to clean and Google Play's and CCFS cache too.
Plus Google Play shows CCFS last update which was October 7.

AnnieX

The event arrived earlier today and I completed the first level. I came back to the game a few hours later and the event had disappeared! You'd been adding new players and removing others from my section in the interim, so I assume the event was lost in this updating. Can I please have the event back? My ID is 10829175484 - Windows 10/PC.

KingChewy

@Sofia1992 - try scrolling up or down thru a portal box to see if that kicks it off or play a level and then see if the prompts reappear or not.

Sofia1992

I tried it too @Foley1362 .
I went up and down thru portals.
I even completed three levels in a row and i even reboot and my phone again.
I even reached in level 178 which was supposed the Bubblegum Troll's level to be next to it but nothing yet.
Event is still disappeared .

KingChewy

@Sofia1992 - okay that’s all the troubleshooting I can think of at the moment. Let’s wait for @QueenMia to get back in the office tomorrow and review your issue. Sorry I couldn’t be more help 🥺

actress

neuman1812 said:

Yet another event I didn't get, but my wife did.

Tell me.  What is the requirements for getting events?  Is it phone hardware?  Number of times played?  Score?  Gender of player?   Length of time played?

The event is limited to a small number of players.you don't need to meet any requirements to celebrate play the events.

actress

actress said:

neuman1812 said:

Yet another event I didn't get, but my wife did.

Tell me.  What is the requirements for getting events?  Is it phone hardware?  Number of times played?  Score?  Gender of player?   Length of time played?

The event is limited to a small number of players.you don't need to meet any requirements to celebrate play the events.