I did not receive my day 6 Christmas calendar box after I completed task

shabakamaclin

I completed task and my calendar box for day 6 did not appear 

QueenMia

Hi all,

And welcome to the Community! 

Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?

This said, we are investigating - Thanks a lot for the info you've provided us with, they'll be very helpful! 
In the meantime, we have unlocked your reward and sent it your way - Close the game and reopen it to see your surprise!

Thanks for your patience and happy playing 🍒

skohrtx

Holiday Calendar week2 day2 reward not received after a successful completion 

please advise
thanks
-Sharlene Kohring 

PummyRaj

Hello @skohrtx A Warm Welcome to our friendly King Community  

I am very sorry to hear about the issue with the Holiday Event reward!!  Let me check something and get back to you with some proper information.  

In the mean time, please post the details of...
1) your game user ID number  -- this link will help you "Find Game ID Number"
2) Device you are using

** Tap on "Type your Comment" box located below to write back. 

Talk to you soon!  Have a great rest of the day/evening!

Bperez74

I have completed day 4 of week 2 of the holidays calendar & I didn’t receive my calendar reward. My husband completed his right after me & he got his
My user ID is 1304213801 & I’m using an iPhone XS Max 

Bperez74

😩😔

skohrtx

No 

callwednesday

Rewards

PummyRaj

Hello @callwednesday A Warm Welcome to our friendly King Community  

I am very sorry to hear about the issue with the Holiday Event reward!!  Let me check something and get back to you with some proper information.  

In the mean time, please post the details of...
1) your game user ID number  -- this link will help you "Find Game ID Number"
2) Device you are using

** Tap on "Type your Comment" box located below to write back. 

Talk to you soon!  Have a great rest of the day/evening!

callwednesday

My game ID is1319380615

PummyRaj

Hello @skohrtx,

Can you please post your ID number with the help of above link? 

skohrtx

Id 111930844
iphone 8 plus