My game keeps staying on error for buying bars

King_admin

This discussion was created from comments split from: let's count to 🆙50000.

FranCee

I’m on level 744 my game keeps staying on error for buying bars or the event with gift won’t work and daily gift stopped working I have the newest upgrade all it keeps doing is show me error with event gift and daily gift and can’t buy gold bars please help me

Francee

F572E54A-6598-4D52-9592-46899AB6B8BD.jpeg

FranCee

Queen Mia thank you for trying to help me with my iPhone I don’t know how to fix my game except delete all my characters and level no . I love crush saga with Friends. Sadly nothing is working. 😕 but I’m still going to play it. I even sent a note to King.com. I don’t understand the webcite and now I’m getting a lot of strangers sending me counting 5000 comments . King should be able to fix this because this changed 2 updates or three ago and my game wasn’t the same then the last update but I thought hey maybe this will fix it but no. I’m getting really bummed out and we need our games working because look what’s happening outside our door the virus. Why can’t something help.

you tried Mea thank you God bless you stay safe . I put all my Christmas money in it and as soon as they saw no more money my game started changing. I’m not stupid I could tell .

love my games and Betty words as you see I need that lol. Love and peace and health♥️❌🙏🏻😷🎶💕

QueenMia

Hey there @FranCee 👋

I hope you're well.

First of all, make sure you have a good internet connection, that is important. Note that it might be lagging more than usual these days. Then make sure to clear cache and cookies from your device regularly, that helps!

You can also check these FAQs and follow the steps from there, depending on your device type:

. Game freezing/crashing

. Issues connecting to Facebook

. Technical issues with IOS

. Technical issues with Android

As a last resort, you can send me a screenshot of your current level and boosters, then re-install the game. We'll be able to get your progress (characters and levels) back, no worries 😉

As for the Community, you can have a look here - it will help you to understand the website and navigate it better.

Thanks - Stay safe 🍒

FranCee

Your so sweet QuenMia I’ve tried everything except that last part. That I don’t understand but until it’s fixed I’m going to rock and roll with Misty and crush till I fall asleep 😘🙏🏻💕❌💕🦋❣️