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Community Guide - All you need to know!

QueenMia Posts: 12,981 Community Manager
edited February 2020 in Discussions
Hi and welcome to the Candy Crush Friends Community!
No account yet? Register here
in only 2 seconds 😉
Don't miss out on our contests to win extra Gold and Boosters 🌟

Thanks for coming and don't be shy, this is your home! We are a group of players helping each others make the most out of the game. We are happy to have you here and, once again, welcome to our vibrant Community. You'll help us make this place Sweeter than ever  :3

In case you're wondering what this is about, how to behave and where to find the information you're looking for, you're in the right place! You will find below a few useful tips and tricks as well as a lot of information about the Community and the Forums below. 

Why not start by saying hi and introducing yourself here

First, the most important thing: please read the House Rules before posting in the forums.

- You can find more about the structure of this forum and each section on @Elsa 's amazing guide here and here!

- And if you want to know more about the How-to's of the Community and how it works, click here. For how to become a great community member, please read what we have here!

That's it for now!
Thanks for reading through. Now sit back, relax and enjoy the sweetest Community! 

See you around 🍒


  • QueenMia
    QueenMia Posts: 12,981 Community Manager
    edited March 2019

    The House of Friends Rules                                                                                                 


    You are now one of us and this is your house. And just like in any house, there are some rules to be followed in order for us to all live happily together.

    Have a look around or use the search feature for information on any topic related to the game. Feel free to create an account, which will allow you to join in on the community discussions.

    Feel free to introduce yourself to the community if you haven’t yet.

    We encourage open and friendly discussions of topics here in Candy Crush Friends Saga. Moderators and Staff have final decisions on all matters, and are here to make sure that the community remains a friendly and fun place appropriate for players of all backgrounds, ages and groups. In case of any doubt or question, do not hesitate to contact one of the members of our team. 

    Please read the following guidelines before posting in the forums Please note that the Forums are in English only.

    - Be Kind

    After all, we're all friends of Candy Friends here, so treat others the way you would like to be treated. We will not allow any behaviour that is disrespectful or offensive to other members of this community or towards the King staff. 

    Discrimination and hate speech are the quickest way for you to get banned. Discriminatory posts about sex, gender, race, creed, sexuality and religious beliefs will not be tolerated. No trolling! Baiting, insulting and posting controversial content, with the aim of provoking a response, is especially not tolerated. Any content deemed as trolling will also be deleted.

    - Keep it on topic

    Make sure that you post in the right community section. Spam, pointless and meaningless content ruins discussions and we have a zero-tolerance policy for all automated messages, advertisements and threads that contain links to websites that are not related to the game. These will be deleted and repeated behaviour will result in a ban. Irrelevant responses to posts will also be deleted - If you don’t have something meaningful to add to the discussion, don’t reply.


    - Looking for information about the game or how to solve a technical issue? Check our FAQ, the answer is certainly there!
    - Still need help? Check if other players have a solution for you or let us know in the Support section.
    - You want to chat about Tiffi's new outfits or discuss strategy, express yourself in the Discussions tab!
    - You have an idea on how to make the game even sweeter than ever, let us know in the Ideas area.

    - Keep it clean

    If it isn’t legal, take it elsewhere. Discussion of illegal activities which include but are not limited to: narcotics, illegal sexual content, circumvention of copy protection and piracy are strictly off-limits and will result in a ban from the site. 

    In doubt, all terms and conditions can be found here.

    - Search before posting

    You most probably will find your topic by using the search feature. Most of the topics in the forums already have lots of information and you’ll receive more feedback if you add your comment or question there instead of creating a new thread.

    - Violation of the rules and bans

    The Community Team will determine the severity of the infractions and act accordingly. All cases will be handled on an individual basis and sanctions can vary. In exceptional cases, unbans can happen.

    The rules also includes:

    . Duplicate player accounts are prohibited in the community to avoid unfair points and badges being earned with multiple accounts. 
    . No selling stuff or redirecting our players to other sites
    . Keep your personal information out of any public post.

    . Don't incite complaints, campaign or lobby.

    . Don’t question moderator actions publicly. What we say goes.
    . Discussions of politics and religion are not allowed.
    . Don’t get around our filters, that’s swearwords and other blocked terms.
    . Don’t air interpersonal disputes
    . Only English is allowed. Désolée.

    Thanks for reading through the rules and I wish you lots of fun in the community.

  • QueenMia
    QueenMia Posts: 12,981 Community Manager
    edited January 2020

    Earning Stars and Badges (and becoming a King Legend  B) )                                          


    What are levels?

    Levels are your progression path inside the Community. The more comments you make and the bigger your contribution is, the higher you will rank. Go all the way up to becoming a Legend in the Community! (Although it seems like there are three other secret levels afterwards...)

    What are points?

    Points are scores you obtain from your engagement in the Community. The more points you have, the higher you can be in the ranks and the more you can access exclusive rewards.

    But... What are points for?

    Points are scores you obtain from your engagement in the Community. The more points you have, the higher you can be in the ranks. And the higher you are in the ranks the more perks and exclusive features that you will unlock! 

    On top of that, we have leaderboards. On the Activity Section (and on every game's home page) you can see the top leaders of the week along with the all-time leaders. And what's even more exciting, we have prizesHERE is a thread that explains the different prizes you get as you reach certain milestones (5.000 points, 10.000 points, 25.000 points and 50.000 points). But remember: you have to comment on that thread once you reach those milestones so that we can give you the amazing rewards that come with it!

    If you want to make it to the top, you really need to check our next point!

    Who will be our first Ultimate Legend?! Now go and enjoy your time here and remember, the more helpful and informative your posts, the more stars you will have B)

    Happy posting!

    - What are the Badges and how to earn them?

    Each badge is like a sweet reward for achieving an action. Complete all the steps to collect all the badges! 
    You also gain points by earning them, which will help you climb to the top of the leaderboard. 

    One colour for each level - Green for level 1, Yellow for level 2, then Orange for level 3, Pink for level 4 and Silver is reserved for the real experts!


    You can see the full list of Badges here

    Go to your profile to see how many you've collected!

  • QueenMia
    QueenMia Posts: 12,981 Community Manager
    edited November 2018

    How-to:                                                                                                                                   Back 

    - View and update your profile
    - Change/update your notification preferences
    - Update your avatar
    - Post on the Community
    - Add smiley and images/screenshot to your post
    - Report a post

    - View and update your profile

    Click on your Avatar on the top right corner to go to your profile - Then click on the green button on the right hand side and select "Edit Profile"

    - Change/update your notification preferences


    - Update your avatar

    Go to your profile and hover the mouse on your avatar. You will then be able to click "Change picture" and choose or upload an avatar.

    - Post on the Community

    There are 3 kinds of threads you can create: Discussion, Poll and Question. 
    Start a discussion for any subject you would like to chat about with other members - Remember to check if someone else already opened a discussion on the same topic before starting yours.

    If you are curious to see what other members think, you can create New Poll which means ask a question an offer multiple answers. You'll basically run a survey!

    And you can also Ask a Question if you need help with anything and need answers. 

    To create a new post, select your category and click on New Discussion on the right corner. 

    - Add smiley and images/screenshots to your post

    - Report a post

    Simply click on Flag below the comment you judge inappropriate, then on Report.

    You will then be asked the reason for reporting and a notification will be sent to our Team to check. Note that you will not receive any answer from us regarding our decision to take action or not. 
  • QueenMia
    QueenMia Posts: 12,981 Community Manager
    edited March 2019

    Community Structure:


    The Community is divided in 4 categories which include Sub-categories, as follow:

    - Discussions 
    This is where players exchange about their best strategy, share the score on their latest levels or simply chat about the game. You'll also find all the latest news, events and contest, so watch this space!

         . General Discussion: Chat about the game, the latest levels, new features and so on.
         . News and Special Events: Find out about the latest news and don't miss chances to win Gold Bars and boosters by checking our Contests! 
         . Off-Topic: Discuss anything with other members, within the boundaries of our Community rules.

    - Ideas
    Help make the game and the Community sweeter than ever by submitting your ideas and feedback. 

    - Support 
     Find the answer to your questions whether by checking our FAQ or asking other members.
    Need help with a level? Check our Level Help & Tips section!

    - Videos 
    Need help with a level? Grab your pop-corn and watch a video tutorial for some inspiration.

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