The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
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Comments
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I did not know that different countries have separate support services.
I think that in order to solve an important problem, you need to use all available methods. You have a good idea. You can try doing this. If they answer you, please tell us about it. I would really like to know their answer. I thank you in advance.
But my request to create a topic here in the community is still relevant, friends.
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OK
What do we need to do to make the Studio aware that the game has a very, very, very big problem with finding teams? To whom should we turn? To whom should we write about our problem?
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Community manager could help about this issue ina?
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Excuse me please for the indiscreet question.
You don't know English and that's why you can't send information about game problems to the Studio?
If this is really the main reason, then please tell me if there is an English-speaking moderator in this subforum (CCFS).
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@hudus, the community manager is connected to the studio and forwards my reports there. Yes, for sure I could create a report and it will also go to the studio. It won't take precedence though, so it's edited when someone in the studio has time to deal with it.
Please keep in mind that holidays are coming soon and there will only be an emergency occupation in the studios. For if the game would not be playable for all players or would cause crashes for the majority.
It is not a short-term solution to your problem.
We have about 45 million players in our game worldwide.
I would really like to help you at short notice. However, the facts do not speak for a short-term solution.
Please continue with the above search suggestions.
Thank you very much.
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Im confused. Are we all playing Candy Crush Friends Saga? Because when I type the name of the team of DieOmimi or "and win" I get the remark "search again or make your own team"?
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@ElenaVorona that is certainly a misunderstanding. Of course, I can pass on reports. I translate it into English. It should not fail because of this. As I have already explained, I will do so. But it will not take precedence in editing. See my comment above.
Thanks.
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@DieOmimi, the remark is in Dutch so I dont think you understand. Thats why I translated it. But here is the screenshot.
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