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Lost Gold bars and boosters
I used 2 boosters and was attempting to use gold bars for extra moves to complete level 2451 because there was a gift box prize, but the game froze and gave me an error message. I had to close out the game. When I returned, the level was back to the beginning AND 10 gold bars were gone from my account even though I didn't get to use them! I want my gold bars and my boosters back!
1
Best Answer
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@jmedoll16 Hi and welcome.
Unfortunately the community can not deal with gold bar issues
Please email support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
1
Answers
-
@jmedoll16 Hi and welcome.
Unfortunately the community can not deal with gold bar issues
Please email support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
1 -
