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Why didn't the new "Delivery" start today?
ElenaVorona
Posts: 1,878 
in Support
A new team game "Delivery" was to start today.
I draw a conclusion from the frequency of occurrence of this event in the game.
Why didn't the "Delivery" start today?
Only I have a problem (or multiple teams)?
Or has the frequency of the event been changed?
Help.
What should I do for the "Delivery" to start?
Best Answer
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Hello everyone,
@Lola_Pop has shared the following: The studio suspended Dach's delivery service last weekend for some testing and it will be back on July 16 (next Friday).
Answers
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Hi and welcome, The Dach's delivery feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems
To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible
I have also had this missing ever since i joined a team around 4 weeks ago and have not been able to get it back at present. So all i can say is you will have to be patient and hope it returns to your game shortly
Thank you
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👋 Hi @ElenaVorona (long time no see, girl!) & @Freddy_.
@Nix66 & I are kind of actually wondering the same thing.
I was expecting it to show up yesterday right after the current 'Sweet Streak' showed up as that is what usually happens every other Friday, right? @Nix66 wisely suggested that it might be because the 'Sunny Tales' event is currently on and hence no other events/features running consecutively. We don't really know & it would be cool to know what's what.
Let's tag @gr33n3y3z & @DieOmimi to see if we can get some extra info.
🙃 Silver lining ---> I don't think anyone got it so at least we know it is not a bug, glitch or random selection of players who were left out. 😅
📧 Tagging other friends of Friends who might want to pitch in here as well as keep themselves posted on this (trust me, @ElenaVorona is the OG Dachs/Teams feature Guru!).
*** FriendsInc teammates ---> @CassD, @Cats4Caz, @dananelle, @DGenevieve, @DieOmimi, @Elsa, @Freddy_, @Greymane, @Kate3A, @MountainMom, @Nat09, @Nix66, @nnarkis, @Pitty_Kitty, @siti_payung, @teresawallace44, @Werner_Cichy & @wykoon.
*** Other friends who are friends of Friends ---> @aijaziqbal, @Anahita_2005, @Andres-2, @bearwithme, @bekicrusher, @BQN537, @BubbleGumSoda, @candycrushinit, @carmenechevarria, @Crimson_Dawn, @David5023, @daniel47, @debrichmond, @ElenaVorona, @Glenn1972, @GlenysB, @GranBarb, @headoperations, @hechicerilla, @ipete, @istuff, @ItsTrish24, @jeanps, @jellyjean, @johamilton, @kiara_wael, @laley, @lemcbl, @little_kay, @LoveDachs, @me6412, @MollyS, @Nck, @Niki_bg, @NikolaosProdromidis, @paul5473, @pearl_chetna, @PrettyBubbles, @rajdeeptb, @rebelchild, @RegalRenz, @santo_chris97, @Sharon_Loose, @Sofia1992, @Spinnifix, @S_u_n_s_h_i_n_e, @tininha1975, @wafercookieflippers & @Yosca.
*** Friends Mods & CM ---> @DieOmimi, @gr33n3y3z & @Lola_Pop
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Guys, hello everyone!
Thank you for joining in clarifying the issue.
@Freddy_
The problem isn't gadgets.
I even had to install the game on my smartphone again yesterday to make sure that the problem was not in my laptop and not in updates.
@DaniTheOG
I am also glad to see you)).
I searched, but did not find a topic in which in the spring the fact was discussed that with the advent of a new event, "Delivery" did not work.
It was also Friday. Someone from the forum participants wrote to me that this is not the first time such a problem has arisen, and until Monday no one will deal with this problem. Then "Delivery" appeared a few days later (if I am not mistaken, then on Wednesday or Thursday).
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@Elsa
Thank you very much for the information.
@Nix66
I think the same as you. I wrote about this above (probably you and I wrote at the same time, and it's good that our opinions coincided).
I appeal to everyone who reads this topic.
Do you guys have a team delivery game? Please write here.
It is very important. We need to understand this is a global problem or a problem of only some players or teams.
Thank you in advance.
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Thanks @Elsa, @Nix66 & @ElenaVorona for bringing more light into this matter.
Yes @ElenaVorona, you are right ⬆️. Now that you mention it, this has happened before when Dachs didn't start on its 'regular' date. The 'issue' was later on fixed when Studio was back in the office having Dachs start a few days into the week, most likely Wednesday.
@ElenaVorona wrote:
I appeal to everyone who reads this topic.
Do you guys have a team delivery game? Please write here.
It is very important. We need to understand this is a global problem or a problem of only some players or teams.
↕️ I agree that the more input we get from players the better we can know if it is a global issue or not. To your question @ElenaVorona, I can hereby confirm that at least 20 of us from the Community have not gotten this Dachs' run yet.
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Thanks @Elsa, @Nix66 & @ElenaVorona for bringing more light into this matter.
Yes @ElenaVorona, you are right ⬆️. Now that you mention it, this has happened before when Dachs didn't start on its 'regular' date. The 'issue' was later on fixed when Studio was back in the office having Dachs start a few days into the week, most likely Wednesday.
@ElenaVorona wrote:
I appeal to everyone who reads this topic.
Do you guys have a team delivery game? Please write here.
It is very important. We need to understand this is a global problem or a problem of only some players or teams.
↕️ I agree that the more input we get from players the better we can know if it is a global issue or not. To your question @ElenaVorona, I can hereby confirm that at least 20 of us from the Community have not gotten this Dachs' run yet.
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Hi @ElenaVorona @DaniTheOG @Freddy_ @Elsa @Nix66 I don't have Dachs delivery service in my game either.
I can remember that at the beginning of March this year, the delivery service came on a Friday and disappeared the next day. Not only with me, I read some comments at the time.
At some point it was announced that there were technical problems that weekend at that time (I don't remember exactly, I didn't find the thread). As a replacement, Dachs suddenly appeared sometime during the week, I think it was a Wednesday. I was very upset about it at the time because I didn't have time for Friends on Wednesdays, as new levels in Candy Crush and Jelly are coming out that day.
Anyway, for this weekend I have no information about badgers.
Also in the app of my store nothing can be found. It says that until July 29, the beach holiday with Tiffi is still active, nothing else.
I can only offer to ask @Lola_Pop Monday when she is back in the office.
