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New levels coming out?
Answers
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Thank you very much @Boybinary. I will pass on your feedback.
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So I am curious, did you play the new levels on your phone or did you get the new levels on your computer win10 and play them there? I see you have Dachs which is better than most, what region are you in? Also do you have a screenshot on your computer showing the new levels rather than just the end of content screen?
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On May 4 the studio announced a 2 week break from releasing levels and said new ones would be available May 25. Here we are, June 13, and STILL no levels released.
@DieOmimi Is this issue just being ignored now? Do they ever plan to announce something, anything at all? How will they make this up to the players?
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@MollyS, the problem is still under investigation and it seems that only Windows users are affected. I'm really sorry, but we don't ignore it. Nevertheless, I will @snow_rider point this out to our manager again.
Since my last report I had 2 updates. My version Windows app) is 3.2.4.0.
How about you?
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@MollyS , @DieOmimi , @Snow_Rider
I was just going to ask about this also. I feel the same as you MollyS. It's been way to long and it should be made up to the players somehow. DieOmimi do you have more levels now that you have 2 updates?
My game is up to date.
Thanks for your attention to this matter hopefully it will be resolved soon.
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Thank you @MollyS @istuff . Our CM @Snow_Rider is in contact with the studio and will hopefully be able to tell us something new soon.
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Hi @MollyS @istuff ! I am so sorry that you had to experience this. The Studio checked the data and passing rate of the level you're stuck in, it seems that many players, using Windows, can go further than level 6420. To investigate your case, I would ask you to record your map showing the problem you have.
You can do it:
- By uploading a video on YouTube and sharing a link right here.
- Or by contracting Player Support. There you can easily send the video without uploading a video on YouTube. As soon as it's done, please share your ticket number so I can check your videos and pass them on to the Studio.
Looking forward to hearing from you!
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Sorry, but this response again makes no sense. You want a video of what? Me sitting at the same level 6420? Isn't that what all my pictures keep showing? And I am not alone in the issue.
@Boybinary @istuff do you know of others that also still have this problem?
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I agree with @MollyS this all makes no sense clearly windows 10/11 are not getting new levels only phone users are getting them, we don't play on our phones. you will notice that my computer moved up the 2 levels I did on my phone hoping it would do something but it just shows the end of content with the levels I completed on the phone the last known working update for win10/11 users was 4/26.
why not start there?
no new levels, no dachs
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