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Hi, Am currently on level 1249 and have not gotten any stickers yet for new costumes. Is there stickers yet to be collected? Or do I have to wait for special events to get them? These are what I have in the scrapbook.
@bltownse I'm sorry I still don't have a solution. I asked again last week but unfortunately didn't get a response from the studio. Rest assured that I will not forget you. I would find it a great pity if you no longer like our beautiful game because of this error. Please be patient. 🙏
Still no resolution? I think I'm about done with candy crush friends.
@BubbleGumSoda, I think I know why it says I have 4 unlocked because I haven't unlocked all the characters yet. I have not unlocked Jelly Queen, Rachel, BubbleGum Troll, and Olivia which connects to the 4 locked icons at the bottom.
@Solarwave, the system has merged some similar requests for costumes. Unfortunately, your discussion also got involved. Maybe you can ignore the taggings. I know you're not affected by the mistakes in the Christmas calendar.
hi @Solarwave sorry I wasn’t referencing to your question but for the coustumes you basically unlocked all general coustumes I don’t know why it’s saying you got more coustumes to unlock maybe it’s a temporary glitch but for now let’s wait for new events to come.
@DieOmimi. Am confused, I wrote this question in January and people are answering the question but it says they wrote it in December. All of the comments aren't related to the question I asked. Is this a glitch with the website? Or, is it just me?
Hello, no sorry. I asked this question because I got 3 of the costumes in the holiday event... Sadly, not Rachel's costume(not because of the glitch), and I was wondering what costumes I have not discovered yet since I've been opening gifts like crazy and have not gotten stickers for a costume for any character that I own(I am not talking about the holiday ones, but any costume in general) So, do you know any costumes that am at least close to getting with the now passes level that am at? Or, do I need to wait for events to get more costumes?
I hoped that made sense. ( Btw, am at level 1294).
Hi @Lola_Pop
now that the holiday calendar is over and the craziness glitch stop do you got any news about the coustume and I think this won’t happen again because I got a new phone (from the holidays).
@bltownse We have contacted the studio and are waiting for an answer. Please be patient. A solution is in the works. We haven't forgotten.
Just checking in again. No holiday Tiffi and now the stickers that I had are not showing up at all
Hi, am not technically talking about them. Am talking costumes regardless altogether. I wasn't able to get Rachel's Christmas costume because I never completed the week. This was helpful anyways. Thank you.
@Solarwave you have all the standard costumes and also some special ones of events. There is currently no event available. That's why you don't currently get stickers from the daily reward or while playing.
However, events are planned to collect new costumes. We will inform you about it in the community. Keep your eyes open.
Hi @Solarwave! If you are referring to the Christmas Costumes, they were part of a special event during the Holidays....however, not everyone had access to it and even some of those people had issues and weren't able to get the costumes (me being one of them)...a lot of the costumes are rewarded during special events, so be on the lookout and make sure to play every day of the event in order to collect all of the stickers for the costume.
@DieOmimi Thank you 🤗
@bltownse @laley please be patient. The event is over and there are still holidays. The colleagues from the studio will not be back in the office until the new year.
I have not forgotten you and your problem. But I have to wait until my contact persons are available again.
I hope to get a solution from the studio next week.
I'll be back when I have news for you.
@DieOmimi Since the event is now over I reached out to customer support but they are still telling me that there is nothing they can do about getting me the costumes.....can you help? 🙏
Here is my User ID just in case you are able to assist 🙏
I also had the event and played every day but did not receive the new costumes 😡
I have many issues with the app and am considering quitting the game
I didn't get any of the costumes either.I tried EVERYTHING, cleared my cache, deleted the game, and reinstalled it, I have plenty of memory on my phone, I logged out and logged back in....nothing worked 😪
I also reached out to customer service several times but no one was able to help 😪
I even posted here to see if someone could help....all to no avail 😪
I know of a few other people having similar issues, it seems like the events this holiday season have a lot of problems 😪
I understand. Just to follow up, the event ended today. I beat each one of the event levels and was still 50 points shy of getting Tiffi.
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Here's my player id
I got Nutcracker Winter today at least.
@MountainMom when the holiday calendar started the week rewards were already being given to me that's how l collected them and the stickers l collected for that nutcracker coustume it must be a glitch but today l play the holiday levels and no stickers were given anymore but l kinda want to collect it now.
@Lola_Pop what do you think about this 🤔
I just found out about this option of being able to ask .. so i am a little late but last holiday I completed all 4 weeks of challenges but didn't receive week 3 costume ( puppy Elf ) Dash's
I am not sure where to find my game number but am I still about to receive this reward?
Quite disappointing... I was excited each week for the end reward
The box opened but it never went in my list
@Lola_Pop sorry to bother you but did you got any updates on the team with the nutcracker coustume.
Hello Friends!
Thanks for reporting this, @BubbleGumSoda and let's see if we can unravel the mystery 😁
According to the tech team, you should not have git the Winter Nurcracker before the rest of the players. When exactly did you get it, do you remember?
@Lola_Pop When the holiday calendar started l played level 1 after l completed it said l completed all the weeks then the game crashed after I went back in it started to give me the week rewards.
Hello! I finished week 3/4 of the holoday calendar, but my game froze and never awarded me the holiday Jelly Queen costume. How do I get her costume added to my scrapbook?
——-
Update: Just went back into the game and it suddenly awarded me the rewards for completing week 3. Please ignore this request for support as I was able to recieve my holiday Jelly Queen costume.i would delete thist post but couldn’t figure out how to do so. Thank you!
@kalanilehua Welcome to our King Community at Candy Crush Friends. Nice that you found here.
Don't worry you asked. I'm glad to hear that everything turned out for the better and you got your costume.
I would be happy to see you more often. Have a look at our competitions.
Have a nice day.
Hi @bltownse, great that it worked now and you could secure the pretty nutcracker costume.
Our request for a way to complete missing costumes has gone to the studio. We have received an interim notice that the holiday calendar must first be finished and then perhaps repair kits will be sent. Since the Christmas holidays are coming soon, it is certainly only possible in the new year. Please be patient, we are in contact with the studio.
Hi @KitKatELD can you please say what exactly you are missing? Please go into your scrapbook and scroll all the way to the bottom. Then you can see which character is still to be collected and how many shares are missing. Please take a screenshot and post it here.
I also need your player ID . You can find it as a link behind the green font.
Thank you for your response ... my I'D # is 7888792541
All my boxes opened for week 3 of 2020 but in my scrapbook the character wasn't there
I finished for 7 days and won the box and got the Elf and then closed the app ... the next day it just was not in my scrapbook and the challenges carried on with the next character.. I was hoping it would appear after I did the week 4 day 1 challenge but it did not and still not ..i can not remember if I just closed or continued to home page before closing my app
I have attached what you asked for plus a photo I googled about which one I am missing
Some post on here called him Dash the Elf for the puppy
Hello @BubbleGumSoda , you're right, I had not seen your answer here 😓, I'm sorry!
I will let the Studio know, thanks so much for the information 👍️
Thank you so much @Lola_Pop and it's okay
Well, I will post again that all the extras and the bubble gum levels have disappeared. Seemingly no end in sight so I'll be taking an extended break from this game. New detail, it would seem I have to play and lose a board, then back out and all the extra games, including the bubblegum levels appear again. So for me to…
************@gmail.com
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
I asked this question before but it somehow disappeared. The last update took away some of the characters voice when they reach the meter to activate a power up. Is this something that will be permanent? I'm one of the weird ones who like the way some characters sound when their power is activated. Can this be fixed?
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 11, the latest level available is 9000. Enjoy the new content and have a sugar-crushing day! 🍭
