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Costumes not Collected

1235

Answers

  • DieOmimi
    DieOmimi Posts: 41,634

    @bltownse @laley please be patient. The event is over and there are still holidays. The colleagues from the studio will not be back in the office until the new year. 

    I have not forgotten you and your problem. But I have to wait until my contact persons are available again.

    I hope to get a solution from the studio next week. 

    I'll be back when I have news for you.

  • La Ley
    La Ley Posts: 2,691

    @DieOmimi Thank you 🤗

  • La Ley
    La Ley Posts: 2,691

    Hi @Solarwave! If you are referring to the Christmas Costumes, they were part of a special event during the Holidays....however, not everyone had access to it and even some of those people had issues and weren't able to get the costumes (me being one of them)...a lot of the costumes are rewarded during special events, so be on the lookout and make sure to play every day of the event in order to collect all of the stickers for the costume.

  • DieOmimi
    DieOmimi Posts: 41,634

    @Solarwave you have all the standard costumes and also some special ones of events. There is currently no event available. That's why you don't currently get stickers from the daily reward or while playing.

    However, events are planned to collect new costumes. We will inform you about it in the community. Keep your eyes open. 

  • Solarwave
    Solarwave Posts: 246

    Hi, am not technically talking about them. Am talking costumes regardless altogether. I wasn't able to get Rachel's Christmas costume because I never completed the week. This was helpful anyways. Thank you.

  • bltownse
    bltownse Posts: 9

    Level 2

    Just checking in again. No holiday Tiffi and now the stickers that I had are not showing up at all


  • DieOmimi
    DieOmimi Posts: 41,634

    @bltownse We have contacted the studio and are waiting for an answer. Please be patient. A solution is in the works. We haven't forgotten.

  • Hi @Lola_Pop

    now that the holiday calendar is over and the craziness glitch stop do you got any news about the coustume and I think this won’t happen again because I got a new phone (from the holidays).

  • Solarwave
    Solarwave Posts: 246
    edited January 2022

    Hello, no sorry. I asked this question because I got 3 of the costumes in the holiday event... Sadly, not Rachel's costume(not because of the glitch), and I was wondering what costumes I have not discovered yet since I've been opening gifts like crazy and have not gotten stickers for a costume for any character that I own(I am not talking about the holiday ones, but any costume in general) So, do you know any costumes that am at least close to getting with the now passes level that am at? Or, do I need to wait for events to get more costumes?


    I hoped that made sense. ( Btw, am at level 1294).

  • Solarwave
    Solarwave Posts: 246

    @DieOmimi. Am confused, I wrote this question in January and people are answering the question but it says they wrote it in December. All of the comments aren't related to the question I asked. Is this a glitch with the website? Or, is it just me?

Hey! Would you like to give us your opinion?