Send and receive lives - FIXED

mcarthn · August 2019

I’m not able to send or receive life’s on candy crush friends. Playing on I-phone 1000626376

shirleyboo · August 2019

I'm using a HUAWEI android
I'm signed in on Facebook
I updated my game was updated a few days ago
My ID# is 10250487341
I don't receive live requests or lives from my friends for the past week. I can send requests but they never delivered.

Yvonne25 · August 2019

Yes I'm having the same problem

Silvana62 · August 2019

I'm also not able to receive lives.. id 1003392671. Playing via facebook on samsung tablet. Is annoying as you can't play more than 10 minutes and finish your daily tasks..... 😕😠

Yankeegirl78 · August 2019

@PummyRaj I have an IPad 2 latest ISO I am logged in through Facebook. When I send a request for lives it is normal as always but the person I am asking isn’t receiving my request. When they send me a life it’s not there like it was never sent. I have logged out off Facebook and closed the app shut my device down then open the app sign in through Facebook same issue. I then created a King account I followed all steps to merge Facebook and King but I
don’t see settings I seen an inbox bell and the settings wheel when I open it it just says log out. I sent in a ticket to support I received an email they are looking into.

Honey123 · August 2019

I also encounter the same problem.
Cannot send and receive life to and from my friend. I am using IOS

jessicashuboy · August 2019

melcar12345 said:

I have the same problem for two days

Same here

whippoorwill129 · August 2019

@PummyRaj this stared around the 16th of August, when I try to send lives it pops up and allows me to select a friend and even hit send but my friends never receives if nor do I when they send one.and when I ask for lives it does the exact same thing.

PummyRaj · August 2019

Hello @Honey123 and @jessicashuboy Hearty Welcome to the Candy Friends King Community

You MUST provide below details to make it easy for us to add you to the list of the complaints...

1) Device you are using to play the game
2) Are you logged into the game through Facebook or Kingdom account
3) When did you update your game and what version do you have right now
4) Your game user ID number... this link will help you to find it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
5) Also a picture or recording of what happens when you try to send / ask lives;
6) If you cannot provide a recording, a detailed explanation of what is happening when you try to send/ask lives

Thank you & Have a great week ahead!

Nellie67 · August 2019

I haven't received lives from friends for a week or so.

Send and receive lives - FIXED

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