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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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Comments

  • aedwards11
    aedwards11 Posts: 2

    Level 1
    I did not receive a reward 
    user Id: 10156998954
  • gazzamatazz
    gazzamatazz Posts: 1

    Level 1
    Did not receive reward after levels 1720 and 1740 user Id: 9973796305
  • missprym
    missprym Posts: 1

    Level 1
    Id 10880925643
    no rewards, extra time or extra life’s even when I have paid ever!!
  • Nichole4565
    Nichole4565 Posts: 1

    Level 1
    Game ID 9805535710
    Didn't received at the end of 1160 and 1180
  • wakeupgen
    wakeupgen Posts: 2

    Level 1
    4313480295
     Was wondering what was happening. Also seems to jump forward to the next level after every win skipping the moving animation
    520
    500
    480
    460
    440
  • louiemondo
    louiemondo Posts: 3

    Level 1
    Game ID 5117878140
    level 280
  • Ariane
    Ariane Posts: 15

    Level 2
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
    Again. No level reward after level 1280. I play on iOS.
    Again. No Level reward After level 1300. I Play on iOS 
    Again. No level reward after level 1320. I play on iOS.
    Again. No level reward after level 1340. I play on iOS.
    Again. No level reward after level 1360. I play on iOS.
    Again. No level reward after level 1380. I play on iOS.
  • QueenMia
    QueenMia Posts: 12,979
    edited October 2019
    Hi everyone,

    I have added the missing rewards to all of you now - Remember you need to force close the App/log out from the game and in again in order to trigger the box.

    Also, please note that everything will come in one single box. Therefore, even if you're missing 2 or more boxes, you'll only see one popping up. However, be assured that the content of the boxes matches the amount of what you're missing ;)

    Our Team has found a fix for iOS, however, this will be released in a few days not to alter with the BubbleGum Troll event that is currently running. So for now, please keep posting your IDs and I'll add the rewards for you.

    Once again, we're sorry for the inconvenience this has caused. We're doing our best to keep the best sweet and fun. 

    Thanks for your understanding and have a sweet day 🍒
  • Hamoa
    Hamoa Posts: 8

    Level 2
    Hi @QueenMia, I did not receive a gift after passing 720.
    ID:7062109261
  • AnnieX
    AnnieX Posts: 43

    Level 3
    ID 10829175484 Re my comment of 13 Oct. I think I received only 1 reward for passing levels 520, 540, 560 and 580. I asked if you could send the other 3 rewards, but I received no reply. Please could you send them? The end of episode problem seems to be fixed now, but I've given up on the BGT event. Really disappointing!

Hey! Would you like to give us your opinion?

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