Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?
This said, we are investigating - Thanks a lot for the info you've provided us with, they'll be very helpful! In the meantime, we have unlocked your reward and sent it your way - Close the game and reopen it to see your surprise!
I have completed day 4 of week 2 of the holidays calendar & I didn’t receive my calendar reward. My husband completed his right after me & he got his My user ID is 1304213801 & I’m using an iPhone XS Max