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I did not receive my day 6 Christmas calendar box after I completed task

245

Answers

  • CherylKay
    CherylKay Posts: 4

    Level 1
    I would like to receive the reward for winning week 2 day 6 of holiday calendar please.
  • slbahry123
    slbahry123 Posts: 1

    Level 1
    The same happened to me!
  • caambuj
    caambuj Posts: 1,733
    I also faced the same problam☹

    Here is my screenshot of passing the level.


  • caambuj
    caambuj Posts: 1,733
    This prob appeared in other days also for some players. Dont know whether it was sorted out or not. Worried for Santa stickers😐.
  • Annie_C
    Annie_C Posts: 6

    Level 1
    No reward for completing Week 2 Day 6. ID 11110716566.
  • caambuj
    caambuj Posts: 1,733
    Posting screenshot of Holiday Calander



  • caambuj
    caambuj Posts: 1,733
    Game Version - 1.27.6

    Mob - Samsung Galaxy J-7

    ID - 3450053112
  • NThomas
    NThomas Posts: 4

    Level 1
    I played week 2, day six and won on the first try but didn’t get a reward
  • PummyRaj
    PummyRaj Posts: 44,082
    edited December 2019
    Hello @CherylKay @slbahry123 @Annie_C and @NThomas Hearty Welcome to you all to our friendly King Community :) 

    Hi @caambuj Hope you had a nice Saturday =) 

    I am very sorry to hear about the issue with the Holiday Event reward!!  There were few more players who have complained about the same issue in last couple of days!!  I have already escalated this issue to the Friends Community In-charge...  I am collecting this below info to send it over....

    AND, Thank you very much to those who have already posted their ID :+1:  I will need 2 other details, please see below. 
    1) your game user ID number  -- this link will help you --->  "Find Game ID Number"
    2) Device you are using
    3) Version you have 

    Talk to you soon!  Have a wonderful weekend!

    ** TO reply back, tap on "Type your Comment" box located below =) 

    @NThomas, I have replied to your question also :+1: 
  • caambuj
    caambuj Posts: 1,733
    Hahaha... @PummyRaj

    I was thinking to tag you but I was sure that your help is on the way😁.

    I have already posted the above mentioned requirements.

    Hope the prob will sort out by Monday.

    Thanx my dear friend @PummyRaj

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