I too, lost her. I completed all 10 levels and only needed maybe 10 more stars to unlock. The app updated on my drive home from work, I opened up to play, achieved 3 stars on the level I played and then noticed she's gone. Extremely frustrating!
What gives? I had 14 days left to get enough stars for the Jelly Queen and today it disappears? I was about 15 stars shy of getting her! First I was left out of the quest and now that I got it, to come so close and it's spontaneously removed. Boo!! And I don't mean Booo-urns!
The same happened to me. I d Cleared cache, force stopped the app, played three regular levels and no queen. I was 5 stars away of getting her. That's not fair at all... help please! Player Id 8113881759 version 1.29.3 Samsung galaxy 10+
Hello @jendad73 and welcome to our friendly community. I am sorry to hear this happened to you. Some people got the event after playing several regular rounds of the game. Have you tried that yet? If you have (i.e. played 2-4 levels) and she still has not reappeared - please comment back here and tell me what platform (make/model and software) you are using and your game ID. "Find Game ID Number"
I log in with Facebook, I don't know how to provide my user ID. I'm using Samsung Galaxy S9.
They took away the final level during the special boards during the holidays, too. The final level for that only allowed a couple of hours to complete, starting at 3am...so as I went to play later in the morning it disappeared right in front of me. All that work for nothing!
All the work I put in...beat the 10 levels, collected 37 stars (of the needed 45) and the update made her disappear! I wasted powerups and money on lives! Absolutely frustrating! Such a waste!