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Getting Hints from Mr Toffee every time I reopen the game - How to deactivate them?

2

Answers

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    @QueenMia Since Everyone is sharing about the bugs, can you please also look into this bug ?

    I previously mentioned about this in my discussions but this time, I will tell you in detail about it.

    Please Check Circled Area.

    Before Update 1.35.6,

    β€’Online Mode-

    β€’Offline Mode-

    Gold Bars were visible even in Offline Mode.

    During Update 1.35.6,

    β€’Online Mode-

    β€’Offline Mode-

    There was big bug in the Update. Game used to move to 1560 back. That bug was fixed in the Next Update but from the Update 1.35.6, Gold Bars weren't able to view in Offline Mode.

    After Update 1.35.6,

    β€’Online Mode-

    β€’Offline Mode-

    So, This is the bug. I hope I am clear this time. Waiting for your Official Statement @QueenMia . If you get time, please reply.

  • PummyRaj
    PummyRaj Posts: 44,083

    Hello dear @terrazas1325 Hope you are having a great day πŸ€—

    Is your game has the latest version β€” 1.39.4?

    Because, the glitch β€œsending us back to level #1560” was fixed with the latest version release.


    Can you please make sure about that AND if you do have that latest version, can you please take a screenshot of the version history and also screenshots of your map screen when it sends you to level #1560, and when you are on your current level?

    Hope I have not confused you! Please let me know if you need any clarification.

    Talk to you soon & have a wonderful day 🌼

  • [Deleted User]
    [Deleted User] Posts: 15,585

    Yeah it's on the latest version and same thing happend all over again i open the game! πŸ˜‘

    @PummyRaj @QueenMia

  • PummyRaj
    PummyRaj Posts: 44,083

    Are you playing on Windows 10, dear @MightyWolf ?

    Since you are showing the computer screen, I am wondering about it πŸ™‚


    Thank for the clarification dear @terrazas1325 ❀️

  • [Deleted User]
    [Deleted User] Posts: 15,585
    edited July 2020

    Yeah! πŸ˜‰


    @PummyRaj

  • wykoon
    wykoon Posts: 12,717

    Hi there Ares and good day to you.

    Is Mr Toffee appearing in your game again? Are you able to play the game even though he keeps re-appearing? If yes to these, I think it's not a major issue as long as you are still getting your rewards etc. and able to keep leveling up. Understood that it is totally annoying when you don't need him to keep telling the stuffs that you already know... πŸ˜… but as Ms Pummy Raj has mentioned in your other thread, it has been reported and the team is working on the glitch.

    I do have a temporary solution to your issue i.e. just play your game as usual and ignore Mr Toffee and mute all the sounds and music background so you will feel less annoyed when playing the game πŸ˜…

    Hope that @QueenMia have some updates about your issue soon 😊

  • ccm_tsang
    ccm_tsang Posts: 6

    Level 2

    i have the same annoying problem on version 1.40.4

    i understand hints are good for new players, but mighty wolf is on 3063 and i'm currently on 2260. you can assume we don't need tutorials to make fish and other special candies. Please fix it


    thankyou

  • PummyRaj
    PummyRaj Posts: 44,083

    Hello @ccm_tsang Hearty Welcome to our Wonderful King Community πŸ€—

    Thank you for posting the version you have right now.

    Can you please post which device you are using and your game user ID number?

    If you do not know how to look for it, here are the steps ---> If you are on "Home" screen, you can directly click on "Profile" tab -- if you are inside the game (on Map screen), click on the "Settings" (Cog Wheel icon) -- then click on "Profile" tab -- Double Click on the "King Emblem" that you see on top of the screen -- You will see your ID number -- simply copy and paste it hereΒ πŸ™‚

    Talk to you soon. Have a Crushastic Day 🍭 🍭

  • ccm_tsang
    ccm_tsang Posts: 6

    Level 2

    hello @PummyRaj

    thankyou for quick response.

    my game user id for Candy Crush Friends is 2670257164

    and the device is a Xiaomi Redmi Note 8, android version 9 PKQ 1.10906156.0, android security patch level 2020-05-01

    if there is anything further i can do to have this bug fixed, please don't hesitate to ask

    i believe this is a bug, not an enhancement request or 'good to have' because these enforced hints/tutorials has no place for more experienced players and only serves to annoy


    thankyou

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