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(THIS IS NOW FIXED) Unresponsive Screen on Mobile!

QueenB
QueenB Posts: 13,657 Community Manager
edited June 2019 in Support

Are you trying to play the game but the app is not reacting when clicking on your level?



There seems to be an issue which is unfortunately affecting this game on game on mobile device with game app version 2.23.2!

Rest assured however, the game team is aware of this and working as hard as they can to solve this but we don't have a timeframe for a fix just yet.

In the meantime, you can play on a different device or trough Microsoft Store if you happen to have Windows 10!

Once we know more, we'll update you all so hand in there and apologies for the inconvenience caused 😕

Best Answer

  • QueenB
    QueenB Posts: 13,657 Community Manager
    Answer ✓
    Hi all 🤗

    First of all, thank you for your collaboration and patience while we look in to this issue. Just wanted to let you know that you're not alone here and this is being worked at as we speak.

    What ever you do, DO NOT REINSTALL THE GAME APP! You will lose your boosters if you do this which we are not able to replace so hang in there and keep an eye on this thread and the App Store for future updates.

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