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Allen not working (Confirmed fixed by the Studio)!
Answers
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I thought this would be fixed after 24 hours, any idea when we can have our Allen bonuses back?0
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Allen is back, update! 😁1
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Yay! Welcome back, Allen!! You've been missed.1
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I think I just give up. Allen is still not even showing up level after level of not losing a life.0
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Once again Allen is not working...no incentive to try to keep playing without a loss. ID 1045281529. Tried updating, restarting, still not working
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I still have this problem - game ID 5238230184. Kindle HDX and Android. Grateful for any help. Thanks.0
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Is there no response from admins to fix this problem? just wanna know if I should just delete the game and be done with it.0
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Agree, wonder if anyone from support bothers to read these posts.0
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Hi, guys, 😊 It seems like Allen is back for some of the players with the latest update of the game. I am sorry if he is not in your game. For those who didn't give us their game ID, please do so. You can find it here https://community.king.com/en/candy-crush-jelly-saga/discussion/247076/what-is-my-user-id-and-where-can-i-find-it
I will tag our Community Moderator @QueenB so she can look into it. Thank you for your understanding.0 -
Thank you @firebombmarkus!
The Studio has requested to make sure you all have the latest game app version v2.26.9 installed, which was released to fix Allen.
Can you all do me a favor and post a screenshot of the app version you have installed showing that you have v2.26.9. installed so I can report his back to the Studio?
Thanks 🙏0
