Discussions
Latest news about Candy Crush Saga!
Contests
Win Gold Bars and more!
Support
Get help & check the FAQs!
Ideas
Help us make Candy Crush Saga even sweeter!
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Category List
discussions
Discussion List
My gold bars GONE (CCSaga)
Hello there, I have 56 gold bars. I use 10 to revive my level so i should have 46 left but then i noticed i only have 10 gold bars! Why is this happening? Is it possible to restore them back? It took me so long to collect it. 😭😭 Yes this is the first time happen to me
When I run out of moves it says connecting to server.
For almost a week I haven't been able to use my gold bars to purchase more moves to finish levels or get boosters. It just says connecting to servers. I have had to break gold crown streaks because of this as I have to choice but to give up.
No connection to Wifi
No matter what I try, I cannot get my games to connect to my WiFi. I’ve tried adjusting my profile in Facebook, creating a profile in King Community, signing out and restarting my devices. No luck. Any other suggestions?
(EDITED by CM - Unsupported language)
(EDITED by CM - Unsupported language)
Background screen after watching video to earn life. Game programming mistake?
Since the last update on the game (maybe last week?), the game freezes when I watch a video to earn a new life. After collecting the life, screen shows the background with yellow flowers, field, blue hill, and sky only. I have to close the app then open it again for it to play. I feel this is a glitch in the system.
Lost Gold for no reason
I logged into Candy Crush Saga today and I noticed that I only had 58 gold bars instead of 68 my Facebook ID is 1720701305 the only thing that I can think of is a hack is maybe my account was hacked ☹️
(EDITED by CM - Inappropriate/ abusive language)
(EDITED by CM - Inappropriate/ abusive language)
My version is different from the current version
I have been playing candy crush for years. My mobile version is not the same, and doesn’t have any of the added characters, or any other changes that the newer version does. How to do I update the latest version? I have an iPhone
My candy crush saga game experience an connection error. Can you advise me?
Hello team, I can’t connect to candy crush saga. My email adres is ****. can you help me? Greetings Esther (EDITED by CM - Personal information)
Not receiving purchases
I brought a $5.99 pack and never received it