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I got a new phone and it keeps starting me back at level 1 when I was on level 1264. please help
I recently got a new phone and it keeps starting me on level 1 when I was on level 1264. I tried restarting my phone, reinstalling the app, and logging out of Facebook but nothing has worked. Please help. I want to continue to play.
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Cannot access the game at all! I have returned from overseas and got a problem.
The game will not open. I was above level 1000 with 246 bonus points. I get to the open page, my friends are there, but the page just stays blank. Tried password change, but no effect.
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lost boosters
Some days ago I connected to facebook. All the boosters I had are lost. Can you help me please and give me back my boosters? Thank you.
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Error #2032
Candy Crush Saga get stuck on 78%. Now an error has come through. Error #2032 A saga api call went wrong Look forward to any help with this problem.
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I just purchased a dainty bundle for $6.99 on candy crush, but my credit card was charged $19.98.
My credit card was overcharged How do I get a refund of the difference? Describe your question in more detail here (at least 80 characters please)
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Won the stripe contest (1st place) but received no award
I won a contest that ended at 1:30 am on June 18 or 19, but received nothing. I was in 1st with a 2,000 pont lead and had beaten 75 levels! When I signed in in the morning (following an update of my iPad app) to view the results and collect the prize, the contest had simply vanished. This is the second time this has…
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game screen goes white after completing board
everytime i complete a board my screen goes white. I have to reload the game and therefore i loose all my gifts that were sent to me. Is anybody else having this issue if so how can this be fixed. i am playing on a normal pc and have no loading issues with game or any other game.
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I purchased gold bars but didn't receive bonuses.
I purchased 1000 gold bars but did not receive the candy hammers, etc which went with purchase. Can you please update my account?
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I won level 2575 but it froze up
As the level was finalizing the candies stopped dropping eventhough the motion on the frog and color bomb were normal. I had to restart my game to be able to play again but my victory was not recorded. My software is up to date. I would appreciate it if i'd receive the credit for the win. Thank you
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I lost my phone n had to download the game afresh.
I had not registered n therefore lost my progress. I was using the name kokwoon. How Can I restore my level?