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Why does the mobile app use my lives on the "free to play" bonus challenge?
When I open my mobile app it says that the frozen lake challenge is "free to play". However, every time I have played a round it uses one of my lives, over 10 lives now used on this "free" challenge.
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Problem with boosters
I have noticed recently that the boosters at the beginning of the game now only appear once. So, for example, if I choose to use my fish-booster I get one at the start of the level and that's it. Until recently you would get a number of the throughout the stage. They were added to the mix and would turn up randomly in the…
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How can we give candy-crush purchases as gifts to other players?
I was wondering if u could make it possible for players to purchase Boosters & Gift-pckges for their Candy Friends & give as “candy gifts”?! This not only helps in additional sales for your company but provides a service that could help many players who don’t have access to PayPal or other internet payment services (for 1…
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reset passsword
I cannot reset my password. I never receive my email! Please Help. I have tried different browsers. I can get king.com emails sent to another email account, but not the one I used for sign up for candy crush. Please help!
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Could tell me how much longer we must wait to be able to download Candy Crush Jelly. I see comments
How long before we can download Candy Crush Jelly ? I see comments and ratings so other people are playing. Why can I not download it.
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How come it takes so long for my king Care friends to respond to my help ?
I ask for help from the others & it seems like they don't respond very fast . Why is that ?
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Two accounts with same progress
My mail adress is mrjh23@Gmail.Com and I m in lvl 880 and my friend amzadhridoy29@Gmail.Com lvl 50 but somehow he got linked to my game profile after he login from my device and now we both has lvl 880 .different email but same progress .both email has king account please fix this put amzadhridoy29@Gmail.com to lvl 50 or…
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Not receiving any Candy crush lives from friends
i haven't received any candy crush lives from friends when requested or given. Im connected to fb and it syncs but i receive nothing. Also when i use one of the exisitng lives i saved my count goes down by 2. I dont get extra moves either. Ive connected and reconnected to fb and its the same issue. Please assist
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Can't open my game
The game won't open. I've been playing for months, but now when I click on the icon, it goes to the King page, as if it is loading, and then reverts back to my icon page.
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How do I sync my progress from my IPhone to my laptop?
I am about 6 levels or so ahead on my phone than on my laptop. I don't want to do the levels again. Please help.