"Report player" screen

marcys

Hello all,

Thank you for bringing this to our attention.

I will pass this information forward to our support team and I will keep you updated with any news I receive.

Kind regards,

Johnny

I'm having the SAME issue! It began yesterday after agreeing to the new security info. I'm on a PC using windows 10. I also have the game installed on a tablet using Android which is unaffected.

Carolyn_Shaw

Sorry, I don't know the answer either, but I have EXACTLY the same issue as you. It was fine yesterday, but now [5th April 2017], after agreeing to policy changes it is just as you describe. i haven't bothered to reinstall, but rebooted my PC. No joy. Help, someone, please. This has to be a bug of some sort, doesn't it?

Has anyone found a solution to this issue yet. Very frustrating..

Gordon_Barnett

Hello all,

Thank you for bringing this to our attention.

I will pass this information forward to our support team and I will keep you updated with any news I receive.

Kind regards,

Johnny

Same problem

Terry_Burden

Hello all,

Thank you for bringing this to our attention.

I will pass this information forward to our support team and I will keep you updated with any news I receive.

Kind regards,

Johnny

Still same issue today. Unfortunately uninstalled before reading these posts Sure we will lose all our boosters if they ever get this fixed.

Larry_Ellis

Hello all,

Thank you for bringing this to our attention.

I will pass this information forward to our support team and I will keep you updated with any news I receive.

Kind regards,

Johnny

Having the same problem as others above, also, don't know where this Emogee came from. It's not the pic on my game. So far no problem with Soda Saga or Jelly Saga, Knock on Wood.

Buckeye

I have been having the same issue since April 5th.  I reported it to support by email, but their response was to send me a link here to speak with fellow players.  Blah, blah...blah.  Hope the issue is fixed soon. 

I too reported the problem to support and got back the link for this site.

joke_visser

Hello all,

Thank you for bringing this to our attention.

I will pass this information forward to our support team and I will keep you updated with any news I receive.

Kind regards,

Johnny

still not working

Kimberly_Bruklis

Same problem here. anybody found the solution?

I don't think we are able to do anything as a player. I've uninstalled the game, reininstalled it, cleared my cookies from my browser, cleared the flash cache.....tried everything and nothing works. It's an issue that that King support has to fix on their end.

Silky-2

I have been having the same issue since April 5th.  I reported it to support by email, but their response was to send me a link here to speak with fellow players.  Blah, blah...blah.  Hope the issue is fixed soon. 

I reported the problem too and I still don't know how to solve it. Any ideas?

Silky-2

Same problem here. anybody found the solution?

The question is when? Are they even aware of it? #reportabuseking