Why does it take 7 moves for me to "win" before I can get the full stocking, space dash or bots?HELP

There are always five stockings, bots or hats, but I always have to play seven times to achieve the full complement of five. Also, if I have earned three stockings/ hats /bots and don't play for a day or so, when I start again to earn the hats, I get dropped to zero and have to win 7x again. I am playing on a Kindle Fire. I'm on level 3035 with many saved gold bars and boosters, so I will not be closing out and reinstalling the game to lose everything. Please advise.


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