Dynamic Duo - no buddy

dsbrink

I have not had a buddy in my Dynamic Duo for many weeks.  It just keeps spinning and "searching for a buddy."  I have deleted my app (an lost all my boosters) but no luck.  Any ideas?

Dconto

Click settings, click on features, click the green checkmark to turn off dynamic duo, close the app, reopen, go back to settings, then features and turn dynamic duo back on. It starts searching for a new friend and finds one! 

Sukanta_Biswas

hi @dsbrinkwelcome to king community. i will trying to help you, The Buddy Challenge event's benefits system is going to be closed right now.For this you will not get anything from it, and it will not be effective even if you get it. but do not worry. please be cool, keep candy crushing continue..   

pandasrdope

Mine isn’t working either it is stuck on finding a buddy 

Sukanta_Biswas

hello @pandasrdope

Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.

If you not received special offer's that mean you are now not under the testing group.
Please Read Here more about it.

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Have a good day

_Elsa_

Hi @dsbrink and @pandasrdope, I don't understand what's going on with the buddy challenge.  I see messages saying, like what both of you said, and then I see replies saying that it started again.  About the only thing that I am going to ask you to do right now is to try some troubleshooting.  Clear the history and make sure that you have the most recent version of the game.  Then click on one of the links below to complete the troubleshooting.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update   

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

The troubleshooting might work but it might not work.  I know that they would tell me to have you do the troubleshooting first.  Here is another suggestion, have either one of you ever played the Sugar Drop challenge?  You can collect up to 13 free boosters every 8 hours.  That offers much better rewards than the buddy challenge which will give you limited time with one booster.  You can read all about the Sugar Drop challenge here: 

https://community.king.com/en/candy-crush-saga/discussion/250570/superstar-information-post-have-you-ever-tried-the-sugar-drop-challenge

And here is a list of the best sugar drop levels

https://community.king.com/en/candy-crush-saga/discussion/252067/superstar-information-post-best-levels-for-the-sugar-drop-challenge#latest

pandasrdope

Sukanta_Biswas said:

hello @pandasrdope

Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.

If you not received special offer's that mean you are now not under the testing group.
Please Read Here more about it.

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Have a good day

@Sukant@Sukanta_Biswas The weird thing was it just stopped working. The buddy thing was working till I rerolled to try to get a new buddy since my old buddy was inactive 

linlin090909

pandasrdope said:

@Sukant@Sukanta_Biswas The weird thing was it just stopped working. The buddy thing was working till I rerolled to try to get a new buddy since my old buddy was inactive 

That is exactly what happened to me. It was working fine, searched for a new buddy since the one I had wasn't doing anything (and I had searched before for a new buddy and had no problem) and it's been like this ever since.

Dconto

Click settings, click on features, click the green checkmark to turn off dynamic duo, close the app, reopen, go back to settings, then features and turn dynamic duo back on. It starts searching for a new friend and finds one!