King.com issue: Why can't I send or receive lives/help on Candy Crush Saga?

gogirl

I can not either send or receive lives on candy crush saga I am not playing on facebook as I am not on facebook and have no wish to be. I am playing on Windows 10.Is this likely to be resolved or should I just forget about it

Deryck

Sukanta_Biswas ah-hah! So that's what those other tabs in the king.com display menu are for. Request sent.

Betty_Kelly

I can receive lives but all of a sudden I can't send lives anymore unless a friend requests one!  It was working fine one day and then the next day nothing!  I'm not getting any input from Tech Support on this.

Betty_Kelly

I've also asked for some instruction as to how to get around this forum. It is sooooo different from the other one. 

bearwithme

@Betty_Kelly - you mentioned wanting instructions for getting around this forum - each game thread is slightly different but each has a discussions area, a support area (to report problems or glitches) and a link to the superstars.  Usually there is also a place for ideas - which are usually polls where people can vote on ideas created by the players and sometimes another area like an 'off topic' area where you will find various games like the 'alphabet game' etc. Below is a specific link for a lot of helpful information in Candy Crush Saga:
https://community.king.com/en/candy-crush-saga/discussion/258889/newbies-welcome-to-our-community#latest

Sukanta_Biswas

Deryck said:

Sukanta_Biswas ah-hah! So that's what those other tabs in the king.com display menu are for. Request sent.

Old game features still available on king platform such as extra moves.

Sukanta_Biswas

Hello guys
I’m delighted to inform you that this has been fixed in Candy Crush Saga.

If you have any issues or questions please come back to us, we are always happy to help!

Have a great day.

Deryck

Sukanta_Biswas Sorry, that recent message was one of mine that had been held for approval days ago. I don't know know why this forum bothers doing that; by the time it gets posted I've already forgotten about it.

Sukanta_Biswas

Deryck said:

Sukanta_Biswas Sorry, that recent message was one of mine that had been held for approval days ago. I don't know know why this forum bothers doing that; by the time it gets posted I've already forgotten about it.

Maybe it was a temporary problem. 

firebombmarkus

@choucou Can you please make a screenshot and post it here? Thank you.