Hi Elsa and Jenny, I am new to the community. Wanted to check out what is happening with the inability to send/receive lives fix. Any news on when this fix will be ready, as this has been going on for over a month now!? Thanks!
Hello @adale I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
There is no option to give or receive extras moves in the current game. However, it is available for having the old platforms in the Kingdom. If you are playing the game on the Kingdom platform, listen, the King is working to solve some problems so you can face some of these problems. We have no accurate information, about when the Kingdom Platform Problems will be resolved.
Have you passed 1000 levels in Candy Crush Saga? Collect your badge from HERE.
Hello @susanbeverleylucas 😎 I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Thanks for detail that you have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, the ticket was prevalent for unlocking episodes. But in the present, these options are not active in game. But it still available on old kingdom platform. Not only you, there all kingdom platform user facing this problem.😢 Anyway, we heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved. During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.✔ Anyway, the problem will surely be solved, but you have to be patient.😊
Accepted Answer
Have you passed 1000 levels in Candy Crush Saga? Collect your badge from HERE.
Hello, I arrived at level 605 and cannot pass to the next one. Waiting for much more than 72 hours for the tooth fairy which seems to be on holidays.... As well I cannot either send or recieve lifes from friends. Thank you for your help.
Hi @Superdita and welcome to our adorable Community 😊 Can you please tell me where do you play this game? Do you play it on king.com? It would be great if you can make a screenshot of it.
Thank you @Superdita There is currently a known issue on king.com where players can't send or receive lives and tickets. The studio is working on a fix but I really don't know how long it will take. Here is the link to the main thread about this issue where you can give your feedback. Any news regarding this will be posted there by our Community Moderator.
This issue is still not solved. I can't think why not. I do NOT play on Facebook. I play on King.com. Its been going on for weeks and same old same old but no solution. If the giving and sending of lives is now disabled then why not just say so. It is simply not good enough. Tooth fairy also non operational.
Hi @MaryBL and welcome to our adorable Community 😊 I understand how unfortunate it is. Sending and receiving lives is not disabled. The truth is that some issues can't be solved overnight, it takes time to make a fix and it's not always such an easy job. You can give your feedback on an open thread regarding this issue. We value players' feedback a lot. Here is the link.
I will close this thread now since there is already a thread about this and we want to keep it in one place so everyone's voice can be heard. Thank you for your understanding. Have a wonderful day 🤗
The gold bars are messed up also. I completed the champion race 3 times in1st place and SHOULD have received 5 gold bars for each one but didnt it just started the race over for me. I use those gold bars for extra lives should the need arise especially when I have multiple active timed boosters running. So I am losing gold bars,extra lives,time is wasted on the timed boosters while I have to wait on the clock to give me more lives. That and that i apparently lost out on the 5 lives and new frame every time i leveled up no less than 5 times straight ( 25 lives) so whats the sense in playing if I cant enjoy what ive earned?? The sending/receiving lives from friends is still a hit and miss issue through both facebook and king so I just roll with the punches and go on. But now with the inability to send/receive lives,not receiving the lives/gold bars from the game itself ,losing valuable time on the timed boosters all at the same time is really starting to make playing Candy Crush an unpleasant experience all the way around. I used to enjoy playing, not so much anymore though. Could you PLEASE have the techs find out whats going on so that everyone can enjoy playing instead of just some of us? Id be forever grateful if they could. Thank you , # anotquitehappyplayerthroughfacebookorking
I am having the same issue but after level 515, I've been stuck trying to unlock the episode for weeks. I play on PC on king.com and I am not connected on Facebook.
Answers
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaI just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
There is no option to give or receive extras moves in the current game. However, it is available for having the old platforms in the Kingdom. If you are playing the game on the Kingdom platform, listen, the King is working to solve some problems so you can face some of these problems.
We have no accurate information, about when the Kingdom Platform Problems will be resolved.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! 1Sweet Love HahaI just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Thanks for detail that you have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, the ticket was prevalent for unlocking episodes. But in the present, these options are not active in game. But it still available on old kingdom platform. Not only you, there all kingdom platform user facing this problem.😢
Anyway, we heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.
During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.✔
Anyway, the problem will surely be solved, but you have to be patient.😊
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
1 · Helpful Woah! 1Sweet Love HahaI arrived at level 605 and cannot pass to the next one. Waiting for much more than 72 hours for the tooth fairy which seems to be on holidays....
As well I cannot either send or recieve lifes from friends.
Thank you for your help.
- Report
0 · Helpful Woah! Sweet Love HahaLevel search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
0 · Helpful Woah! Sweet Love Hahathank you for replying.
I play it on my laptop on king.com
Attached the scrrenshot.
Regards.
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Hahahttps://community.king.com/en/candy-crush-saga/discussion/234296/why-cant-i-send-or-receive-lives-from-friends/p8
Thank you for your understanding. Have a wonderful day 🤗
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Hahahttps://community.king.com/en/candy-crush-saga/discussion/234296/why-cant-i-send-or-receive-lives-from-friends/p8
I will close this thread now since there is already a thread about this and we want to keep it in one place so everyone's voice can be heard. Thank you for your understanding. Have a wonderful day 🤗
Level search box - Candy Crush Saga
🌈
Portal to navigate between levels - Friends Saga
🌈
Shake Piggy Bank - Friends Saga
🌈
- Report
0 · Helpful Woah! Sweet Love HahaThank you ,
# anotquitehappyplayerthroughfacebookorking
- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
1 · Helpful Woah! 1Sweet Love Haha