buddy up not working

kclark6

Urshite1 said:

Hi, my search for a buddy has been going mental for well over a month and is stuck in a loop searching for a new buddy, how do I fix this? I play on FB platform on a laptop

Same thing is happening to me.  

_Elsa_

Hi @kclark6, where are you playing the game?  Mobile? Computer?  Through what platform - Facebook? Kingdom?

kclark6

Elsa said:

Hi @kclark6, where are you playing the game?  Mobile? Computer?  Through what platform - Facebook? Kingdom?   Facebook.

Urshite1 said:

Hi, my search for a buddy has been going mental for well over a month and is stuck in a loop searching for a new buddy, how do I fix this? I play on FB platform on a laptop

Same thing is happening to me.  

kclark6

I am playing the game through Facebook on a computer

_Elsa_

Thanks for the update @kclark6. That is strange that it's happening on Facebook.  I'm going to ask you to please try some troubleshooting to see if that helps.  @firebombmarkus posted this link above for browsers so please try that.   https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

You can also try to uninstall the game from the Facebook settings by following my print screen above.  Please let me know how these suggestions work for you. o you have Windows 10 on your computer, because you can also follow my directions on how to play that way.

UrSweet1

Hi, I have already tried taking it off facebook and then re doing it and its still the same ;(

_Elsa_

Urshite1 said:

Hi, I have already tried taking it off facebook and then re doing it and its still the same ;(

I guess then your best move would be to play the game through Windows 10 if you want to play this challenge.

kclark6

Urshite1 said:

Hi, I have already tried taking it off facebook and then re doing it and its still the same ;(  

kclark6

yeah, it's a glitch, I wish we could be buddies, ha ha   My ID is 101636774

UrSweet1

Not sure what is meant by play it on Windows 10, I am on that already. The FB account belongs to my niece who has decided to get rid of the game altogether seeing as it does not work. I appreciate all the replies and help tho, even if no favourable conclusion was reached x