I cannot get into my game

Ahmed_alsanbani

لا استطيع الدخول الى اللعبه منذ يومين ما السبب ارجو الرد سريعاً

Crimson_Dawn

Hello, @Ahmed_alsanbani! This community only uses the English language. If you could repost your question in English, we at the community would be more than happy to help you. Have a great day!

Ahmed_alsanbani

I can not get into the game two days ago what is the problem

this was my question

Crimson_Dawn

I actually don't know, @Ahmed_alsanbani. It could be a number of things. I'm tagging @Elsa to help.

_Elsa_

Thanks for tagging me @Crimson_Dawn.  Where are you playing the game @Ahmed_alsanbani?  A couple of players have reported not being able to access the game through Facebook.  I had no trouble getting in so it might be country related.

Ahmed_alsanbani

I am in Yemen

_Elsa_

Besides country I also wanted to know if you were playing through Facebook because that is where the problem seemed to be coming from. 

Ahmed_alsanbani

I play it on face book , Is there another place I can play it?

_Elsa_

Sorry for the delay in responding.   Please see if you can get into the game today?  Which browser are you using?  I'm going to give you a link on the different browsers and you might want to try one that you are not currently using.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update