I cannot get into my game

Ahmed_alsanbani · June 2019

لا استطيع الدخول الى اللعبه منذ يومين ما السبب ارجو الرد سريعاً

Crimson_Dawn · June 2019

Hello, @Ahmed_alsanbani! This community only uses the English language. If you could repost your question in English, we at the community would be more than happy to help you. Have a great day!

Ahmed_alsanbani · June 2019

I can not get into the game two days ago what is the problem

this was my question

Crimson_Dawn · June 2019

I actually don't know, @Ahmed_alsanbani. It could be a number of things. I'm tagging @Elsa to help.

_Elsa_ · June 2019

Thanks for tagging me @Crimson_Dawn. Where are you playing the game @Ahmed_alsanbani? A couple of players have reported not being able to access the game through Facebook. I had no trouble getting in so it might be country related.

Ahmed_alsanbani · June 2019

I am in Yemen

_Elsa_ · June 2019

Besides country I also wanted to know if you were playing through Facebook because that is where the problem seemed to be coming from.

Ahmed_alsanbani · June 2019

I play it on face book , Is there another place I can play it?

_Elsa_ · June 2019

Sorry for the delay in responding. Please see if you can get into the game today? Which browser are you using? I'm going to give you a link on the different browsers and you might want to try one that you are not currently using.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

I cannot get into my game

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