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No, no ticket number as far as I can see... I've had a bot response today (the same as the first time I did it) so I've just replied to that saying it doesn't help and please look into itElsa said:Hi @KaosCL, did you get an email with a ticket number on it? If so, @firebombmarkus you can let the community manager know and he can look into her account to see if they are following up on it.