Candy Crush Saga

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No longer able to exit an unstarted board without losing lives - Information and feedback

Dear community,

I'd like to share with you some information in regards to a god old known issue of the game:

as you may be aware, when we access a level, we don't use any move and we exit the level without playing it, we don't lose any life.

This behaviour was not intended since the very beginning and very soon, this issue is going to be fixed.

That means that, once it's fixed, if we access a level to check it out, we don't do anything and we decide to exit the level to go back to the map, we will be losing a life.

Thank you very much for your understanding 🙂

Have a delicious day and let's keep crushing!

Welcome! 👋

Comments

SagaR

SagaR said:

I am one of the people who has decided that this latest stunt is the last straw. I will go to level 6000 (a nice round number) and then I will stop. Unless, of course, the decision about the board reset is reversed, but that does not seem likely.

I wrote the above on 11 December 2019. It's now 4 January 2020 and I did indeed do as I said I would. I completed level 6000 on 31 December, New Year's Eve. I timed it that way as I liked the symbolism - something ending and something else beginning.

I have not played any Candy Crush Saga (or any other King game) levels since then. It has in fact been surprisingly easy even though the game was such a big part of my daily life for more than two years. The "fix" utterly destroyed the game for me. It removed all enjoyment and brought just frustration and disappointment. So for me, there is no longer any reason to keep playing.

If the board reset function is restored I may start again, but the more time passes, the more I start to think that maybe I'm done for good no matter what happens.

mercerik

Eddie_Sparrow said:

You posted it yourself recently when you were mentioning something about having to leave the game. You posted a photo ID or something. I found the name nice and I liked to use it (I think its origin is Spanish or South American). Was the name of the wife of the guy who founded the famous brand and used it to name his cars. Didn't expect to receive a badge though :-)

@Eddie_Sparrow;

Hi Eddie! It is OK. I didn't realize it, but my name and Facebook Photo were included when I shared a game ScreenShot. Not a big deal. You were right, my name origin is Spanish. I was named after my grandmother. My parents from both sides have mixed races. They are half Spanish from Spain.

You got the badge not from mentioning my name but from tagging members using the @ symbol. My name didn't have anything to do with it, unfortunately. 😊

mercerik

LuckyMe1189 said:

I’d also Like to know in which forums they are responding!

@LuckyMe1189; @Eddie_Sparrow;

Go to the CM's profile. To the far right of his Profile Photo under Activity, Notifications, Moderation, and Discussions, you'll find Comments. Click on it. After clicking it, go down in the middle. Right below the Badges and Reactions are the Comments he wrote.

You can go there directly with this link: https://community.king.com/en/candy-crush-saga/profile/comments/Pounawea
His comments are below the Badges and reactions.

I still help members in the Community once in a while but some needs a follow up from the CM. I tagged him in at least 2 but he never responded. I followed the games that he is frequenting. I know I wouldn't win anything from there but I want to see if he is going to respond to me but never got any. He responded to other players though.

CM's Latest Comments Links:
https://community.king.com/en/candy-crush-saga/discussion/comment/539371#Comment_539371
https://community.king.com/en/candy-crush-saga/discussion/comment/538734#Comment_538734
https://community.king.com/en/candy-crush-saga/discussion/comment/538725#Comment_538725
https://community.king.com/en/candy-crush-saga/discussion/comment/538483#Comment_538483
https://community.king.com/en/candy-crush-saga/discussion/comment/538480#Comment_538480
https://community.king.com/en/candy-crush-saga/discussion/comment/538467#Comment_538467

There are many more which is why I showed you how to go there so you can get the latest comments yourself.

JethrinaBodina

We can all sleep at night..

Knowing that KING isn't going hungry

#5... Yes, that's BILLIONS with a B
(reddit credit to Silph Road)

Image: https://us.v-cdn.net/6030983/uploads/editor/ed/nesk3l2dla2t.jpg

JethrinaBodina

LuckyMe1189 said:

Yes, I’m still playing the game, and one of my biggest pet peeves is being able to pass the hard to nightmarishly hard levels, collect scrolls, AND THEN IM ASKED TO PAY FOR THEM? I earned the darned things - ugh!

That is one of the features I have never had in my game, thankfully. It would just annoy me.
My Mom has that on her tablet.

Currently I have these:
Chocolate Box
Booster Bot
1 spin/day Booster Wheel
Space Race
Fantastic Five
Race for Gold
Daily Win sticker
Treat Calendar

My Mom has the bottom 5, ad videos, and the scrolls on her phone. She's never had Booster Bot or the chocolate box. Her tablet has hardly any of them.

JethrinaBodina

LuckyMe1189 said:

I’d also Like to know in which forums they are responding!

Every one but this one.
Contests are being run, questions about ANYTHING else are being answered.
As I suggested to @mercerik and have been pondering since, a new thread with a same topic-new subject line could be created. Perhaps we can bring the good ideas we've seen here, that pounawea said are being seen in the "studio", and put them to a vote, so to speak. What do people want the most in the absence of the reset? ;o
I honestly don't think they care about this thread any longer and are watching it slowly die.
There are so many inconsistencies with this game across the platforms it's incredible. It boggles the mind to think that they can "fix" the ONE thing that every game had in common but do not care and can't be bothered to level the playing field. This game has "teams", contests, races, etc that pit players against players that have a HUGE advantage over everyone else simply because, well, that's a statement I can't complete because there's NO GOOD REASON for it.
Two devices, same account, COMPLETELY different games. The differences change on a weekly basis. One never knows what version of the game they are stuck with when they open it up each day, much less after the weekly update.
All of these things CAN be fixed. The game CAN be created equally. They CHOOSE to let it be a half-assed poor excuse for a "relaxing break". The flagship game has become that sad, old, antiquated bit of software that's more nuisance to them than anything else. They WANT players to quit so they can finally justify pulling the plug for good.
This is the slowest ever passing of a legacy.

LuckyMe1189

Yes, I’m still playing the game, and one of my biggest pet peeves is being able to pass the hard to nightmarishly hard levels, collect scrolls, AND THEN IM ASKED TO PAY FOR THEM? I earned the darned things - ugh!

LuckyMe1189

I’d also Like to know in which forums they are responding!

Eddie_Sparrow

I am done with Candy Crush Saga. Now starting Candy Crush Soda Saga. Kind of different. Don't have much ambition there.

Eddie_Sparrow

mercerik said:

Eddie_Sparrow said:

Hello there Mercedes. It's amazing indeed. And sometimes even temporary solution or just an answer are not offered. I know of people who complained of serious, but I mean really serious, bugs, and they were completely ignored. Believe me, this is more at the loss of King than it is for customers. My idea is that King has just become too big, they can't control the beast anymore. You would think that being a six billions dollars company they would have the means to keep things under control, but no. Very surprising.

Congratulation for having taken things in your own hand and having fixed your problem.

@Eddie_Sparrow

Hi Eddie! How did you know my name? You are resourceful! You could have gotten a Resourceful Badge for that.😊 .

You posted it yourself recently when you were mentioning something about having to leave the game. You posted a photo ID or something. I found the name nice and I liked to use it (I think its origin is Spanish or South American). Was the name of the wife of the guy who founded the famous brand and used it to name his cars. Didn't expect to receive a badge though :-)

Eddie_Sparrow

mkdcars said:

Does everyone realize the CM is responding in other forums, but not this one?

Hi there. Could you provide us with some links or reference about these other forums? That would be great. Thanks in advance.

Fury161

mkdcars said:

Does everyone realize the CM is responding in other forums, but not this one?

No I didn’t realise this!!

What a joke this “community” is, being the CMs that is.

This CM needs to man up or woman up and come back here and give us the answer we, the real community deserves

brenda1966

It really is pathetic isn’t it? Why they chose to ruin a good thing? I notice my daily wheel looks different and I finally won the jackpot which was so disappointing as it’s just one of each booster. I’m guessing it used to be a better jackpot back when it was impossible to hit? I find myself playing other games now instead of candy. Sad.

mercerik

mkdcars said:

Does everyone realize the CM is responding in other forums, but not this one?

Hi there, @mkdcars! We know! He never responded to my Messages and tags either even if they were intended to help other members in the Community.

Welcome to the Board Reset Thread where nothing is happening for a month now!

WatchMEcRush21

Another “Lametastic Five” performance! No progress being made this week. Why don’t you go for the jugular and change the time to an hour to gain a life?!?! You disappoint me, King.

mkdcars

Does everyone realize the CM is responding in other forums, but not this one?

WatchMEcRush21

Image: https://us.v-cdn.net/6030983/uploads/editor/kl/x19r9kqi8er3.png

What an absolute waste with this timed booster! I hope King has a response come Monday because this 🤬 is ridiculous. Let us have a chance with boosters in a favorable spot! Wake up @Pounawea

JethrinaBodina

I'm just gonna leave this here....
We can all dream, I suppose....

mercerik

I've decided to do other things in place of the time that I use
to play Candy Crush Saga. I have not played for days because
I don't get Boosters, One-Use or Timed. It takes 1 2 or 3 minutes
to play a Level. I don't want those to be wasted by playing with
nothing to help me to get out of a tight situation.

It is a New Year. New beginning. It is time to assess what
I should spend my time on. It was fun while it lasted. Now,
the fun is slowly disintegrating, maybe dying. In the past,
this was my go to game to get away from the
hustles and bustles of life but not
anymore I guess. The Old Year has left while the
new one is just beginning.
As the saying goes,
Out with the Old, In with the New.

Life goes on. We have to move on.
We can't dwell on the past,
otherwise we're stuck.

leahjane10

Very, VERY ANGRY about this. If it was "never intended" to be, it wouldn't have taken YEARS to "fix." Most of the recent changes King has been making on CC are not beneficial to the player. Rather, changes made benefit King...and King alone. They say these changes are to keep the game fresh, but that is simply a lie. King has been removing key features...one by one... to the game we love so much that we are playing into the 6000's. Candy Crush has been my best friend for several years now, but lately does things to make me question our relationship. Breaking up with an old friend is very hard and it's not something I want to do. KING, I implore you to listen to your kingdom of loyal Candy Crush players. I beseech you...bring back features that you have taken away. It's the honorable thing to do! Your subjects won't feel like you're beheading us one after another...after another...after another...

Comments

SagaR

SagaR said:

I am one of the people who has decided that this latest stunt is the last straw. I will go to level 6000 (a nice round number) and then I will stop. Unless, of course, the decision about the board reset is reversed, but that does not seem likely.

If the board reset function is restored I may start again, but the more time passes, the more I start to think that maybe I'm done for good no matter what happens.

mercerik

Eddie_Sparrow said:

You posted it yourself recently when you were mentioning something about having to leave the game. You posted a photo ID or something. I found the name nice and I liked to use it (I think its origin is Spanish or South American). Was the name of the wife of the guy who founded the famous brand and used it to name his cars. Didn't expect to receive a badge though :-)

mercerik

LuckyMe1189 said:

I’d also Like to know in which forums they are responding!

JethrinaBodina

We can all sleep at night..

Knowing that KING isn't going hungry

#5... Yes, that's BILLIONS with a B
(reddit credit to Silph Road)

JethrinaBodina

LuckyMe1189 said:

Yes, I’m still playing the game, and one of my biggest pet peeves is being able to pass the hard to nightmarishly hard levels, collect scrolls, AND THEN IM ASKED TO PAY FOR THEM? I earned the darned things - ugh!

JethrinaBodina

LuckyMe1189 said:

I’d also Like to know in which forums they are responding!

LuckyMe1189

I’d also Like to know in which forums they are responding!

Eddie_Sparrow

I am done with Candy Crush Saga. Now starting Candy Crush Soda Saga. Kind of different. Don't have much ambition there.

Eddie_Sparrow

mercerik said:

Eddie_Sparrow said:

Hello there Mercedes. It's amazing indeed. And sometimes even temporary solution or just an answer are not offered. I know of people who complained of serious, but I mean really serious, bugs, and they were completely ignored. Believe me, this is more at the loss of King than it is for customers. My idea is that King has just become too big, they can't control the beast anymore. You would think that being a six billions dollars company they would have the means to keep things under control, but no. Very surprising.

Congratulation for having taken things in your own hand and having fixed your problem.

@Eddie_Sparrow

Hi Eddie! How did you know my name? You are resourceful! You could have gotten a Resourceful Badge for that.😊 .

Eddie_Sparrow

mkdcars said:

Does everyone realize the CM is responding in other forums, but not this one?

Hi there. Could you provide us with some links or reference about these other forums? That would be great. Thanks in advance.

Fury161

mkdcars said:

Does everyone realize the CM is responding in other forums, but not this one?

No I didn’t realise this!!

What a joke this “community” is, being the CMs that is.

This CM needs to man up or woman up and come back here and give us the answer we, the real community deserves

brenda1966

mercerik

mkdcars said:

Does everyone realize the CM is responding in other forums, but not this one?

WatchMEcRush21

Another “Lametastic Five” performance! No progress being made this week. Why don’t you go for the jugular and change the time to an hour to gain a life?!?! You disappoint me, King.

mkdcars

Does everyone realize the CM is responding in other forums, but not this one?

WatchMEcRush21

What an absolute waste with this timed booster! I hope King has a response come Monday because this 🤬 is ridiculous. Let us have a chance with boosters in a favorable spot! Wake up @Pounawea

JethrinaBodina

I'm just gonna leave this here....
We can all dream, I suppose....

mercerik

leahjane10

Recent Announcements

🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…

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🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
❄️🍬 Winter Season in Candy Crush is Here 🍬❄️
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…

Active Discussions

🚑 Urgent :Huge technical probleme that made my day the worst really
There was an error rendering this rich post.
Shop cannot be connected
I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
superload
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
Error in 10611 level
There is no yellow candy show in level no 10611 how can pass this level
⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.