Life requests stay in mailbox/ Lives do not get sent or received

v007

Miembro is asking me life whenever i am going to start playing..am fed up of giving him life..so just stop that?????

Joyn

In candy crush saga friends ask for lives. I received a check mark saying sent but when I leave game and renter. The request is still there.

Sukanta_Biswas

Hi @Jennseay
Welcome back to the King Community.

Actually there have been a lot of issues related to Lives, for the past 2 weeks and work is underway to fix the problems. If your problem has been around for a long time, I would ask you to do some troubleshooting checks. 
If your problem started a few days ago, I would urge you to wait a bit.
Please let me know.

PummyRaj

Hello @Joyn, A Warm Welcome back to our friendly King Community   

There is an issue in our favorite game "Candy Crush Saga" itself!! 

The mailbox is creating some issues from past couple of weeks. The Lives will not be sent and those messages will not get cleared from the mailbox either!!  Some players are able to send out Lives and requests, but they are not going through the system.  

The issue was already escalated to the Candy Crush Studio and they are looking for a fix!  Hopefully, it will be here with the next update 

Here is the main thread where all the players are discussing about the same.  Please head there to keep an eye on the issue and also,may be participate in the discussion  --->  "Issue WITH Lives"

Hope this made sense and clarifies!  Hope the issue resolves and we can have fun in the game again! 

Sukanta_Biswas

Hi @shazzadaws
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🙂

Lives problem is a known issue.
Our technicians have now isolated the cause of the fault and are creating a fix which will be available in a game update, version number (1.171), coming soon.
Please make sure that you have your device set to automatically update apps, so it can be downloaded as soon as it becomes available.🙂  

QueenCrush34

so basically I redownloaded the game since it was glitching.I then I logged in however the lvls have gone back around 4 and it won't update 

Sukanta_Biswas

Hi @QueenCrush34
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Please show me a screenshot of your game map.

QueenCrush34

I don't have one of B4 but it was at 442

QueenCrush34

This is right nowh

Sukanta_Biswas

Hi @QueenCrush34
Please show me current game map.