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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

No Connection

CW66

CW66 Posts: 1 Newbie

February 2020 in Support

I’ve suddenly become unable to get any connection to either Candy Crush or Candy Crush Soda despite playing them quite happily. I read the support comments and I reinstalled both. I’m still unable to connect via Facebook or my King account. Just keeps saying “ no internet connection “ ( I don’t use wifi- just data. I’m worried I’ve lost all my progress as I was at level 2000+ in Candy Crush. Can anyone help pleas ? As I say, both have been working fine until 13/02/20

Flag 3 · 2Helpful 1Woah! Sweet Love Haha

Answers

Ooma_Segran Posts: 28 Level 2

February 2020 edited February 2020
I am experiencing this thing what i need to do? taking my live and boosters each time i try to play ccs

February 2020edited February 2020
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1 · 1Helpful Woah! Sweet Love Haha
vavila01 Posts: 1 Newbie

February 2020
I'm also having issues connecting.

February 2020
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0 · Helpful Woah! Sweet Love Haha
Crazy Cat Lad Posts: 9,380 Community Manager

February 2020
Hi @CW66 and welcome to our Community! Do you get a similar error message as this one in Pet Rescue Puzzle?
@Ooma_Segran Have you tried all the steps on this FAQ page?

February 2020

🍬 Play Candy Crush Saga 🍾 Play Candy Crush Soda Saga 🍮 Play Candy Crush Jelly Saga
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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1 · Helpful Woah! 1Sweet Love Haha
chaz Posts: 39 Level 2

March 2020
Hi guys it been to days no Facebook connection what’s going on

March 2020
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0 · Helpful Woah! Sweet Love Haha
zoolu07 Posts: 2 Newbie

April 2020
Hi, I have same problem, no connection to internet, when you going to fix it ?

April 2020
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0 · Helpful Woah! Sweet Love Haha
Sukanta_Biswas Posts: 20,086 Candy Moderator

April 2020
https://community.king.com/en/candy-crush-saga/discussion/comment/687075#Comment_687075

Check some troubleshooting here.
https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

April 2020

Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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2 · Helpful Woah! Sweet 2Love Haha
zoolu07 Posts: 2 Newbie

April 2020
Thank you but no single link works on this page.

April 2020
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0 · Helpful Woah! Sweet Love Haha

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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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