Wheel and Extra Moves stuck on loading/ connecting

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Answers

  • rbtoftheotmrbtoftheotm Posts: 4 Newbie

    All out of boosters, (except for cake bomb). I just don't have the thrill when I open the game on my home computer anymore. It used to be a great distraction from work (the few times that I do work on my home computer) but now, it is more like a potato chip without salt. All the anticipation but none of the flavor.

  • Hey! Would you like to give us your opinion?

  • lesathomelesathome Posts: 7 Level 2

    user id 1312521113

    problem:- cannot shop/spend gold bars. spinning picture of gold bars on game page.

    thank you

    les

  • BigglesworthBigglesworth Posts: 15 Level 2

    It seems to come and go. Some days there are no icons in fantastic 5 or leaderboards (where it is also blank for levels per week and rank), no chocolate box, no episode race, the gold bars don't register.

    PLEASE don't tell me to uninstall and reinstall - it also won't let me save my progress so I'd lose everything.

  • Chriss1130Chriss1130 Posts: 2 Newbie

    I'm still stuck after weeks after being unable to access the app store. SO frustrating.

  • rbtoftheotmrbtoftheotm Posts: 4 Newbie

    I was fine with it when it used to come and go. Now it just hasn't come back.

  • BigglesworthBigglesworth Posts: 15 Level 2

    RBT I think you're right. Seems to have gone completely.

  • miha66miha66 Posts: 1 Newbie
    edited June 3

    Same issue since I have Huawei P40 lite. Wheel stuck on loading because Huawei phones don't have Google services and can't connect to Google play store. The only solution is a Candy Crush app in Huawei AppGallery. I put it on the wish list รฎn AppGallery for a year. There are many request for it.

  • lesathomelesathome Posts: 7 Level 2

    user id 1312521113

    yes I have these problems when the game ends and I want to spin the wheel or use the shop. After re installing the game resets but only for as long as that game

    Thank you

    Les

  • lesathomelesathome Posts: 7 Level 2

    user id 1312521113

    when I first open the app, I am asked to sign up with email or connect with facebook. It says failed to connect. I click on facebook again and it says game saved with facebook, and my photo appears for the first time. When I then go on the game the photo is grayed out and the number of gold bars is replaced by a spinning circle.

    I have been in this trap for four weeks.

  • BigglesworthBigglesworth Posts: 15 Level 2

    So this issue dates back over a year and still no fix?

  • lesathomelesathome Posts: 7 Level 2

    about a month.

    I have tried reinstalling and updating several times and changed my photo/avatar. I have considered deleting the game on Facebook.

  • rbtoftheotmrbtoftheotm Posts: 4 Newbie

    I successfully got in on Thursday. Felt like a breath of fresh air, but it was just a one time success. I am back to playing "off line" I am almost out of boosters, and I can't send anyone lives. I needed just one more move to win level 3103 but all the gold bars in the world doesn't help when I can't connect to the server.

  • BigglesworthBigglesworth Posts: 15 Level 2

    RBT I got lucky yesterday too, but today it's just surreal. At the end of a game it says "chocolate box task completed", but when I go to events there's no chocolate box! No episode race again, there seems to be some kind of competition thing with striped candy but I'm the only competitor (does this mean I'll win for a change? :) ) Fantastic 5 doesn't register.

    Les, same connection issues, disappearing profile pic and spinning gold bars. I really do wonder how many players are in this 'trap' (good word for it!)

  • SharonJackson4_SharonJackson4_ Posts: 1 Newbie

    9645552093 it is saying contacting app store...am receiving no rewards etc

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