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I accidentally deleted my app when cleaning unused apps on my phone. when i lobbed back in. (through facebook) i started back from my current progress. After it logged me back in , it started me from my correct level but my inventory was completely wiped out. how do i get it back ? i tried logging back in numerous times but nothing works. It makes me not want to play anymore because i worked hard for that inventory.
Hello @daij2018 Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear that you have lost your boosters in the game!
Unfortunately, that is the side affect with reinstalling our game App OR changing our device! Because, the Boosters and the lives received from our friends are stored on the device's local memory. When we delete the game, all the date pertaining to that game is removed!
I am sorry to say that we cannot get them back UNLESS you have purchased any of them with real money! If you did, you can send a complaint to the Player Support Team with a proof of purchase!
Please check this article from the Community Team that explains more about this ---> "Lost Boosters on my Mobile Device"
Hope this made sense! Please post back if you have any further questions or need clarification. You can type your reply in the comment box given below.
Thank you for posting in the Community! Have a Candelicious Day 🍫 🍫
Hello @daij2018 Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear that you have lost your boosters in the game!
Unfortunately, that is the side affect with reinstalling our game App OR changing our device! Because, the Boosters and the lives received from our friends are stored on the device's local memory. When we delete the game, all the date pertaining to that game is removed!
I am sorry to say that we cannot get them back UNLESS you have purchased any of them with real money! If you did, you can send a complaint to the Player Support Team with a proof of purchase!
Please check this article from the Community Team that explains more about this ---> "Lost Boosters on my Mobile Device"
Hope this made sense! Please post back if you have any further questions or need clarification. You can type your reply in the comment box given below.
Thank you for posting in the Community! Have a Candelicious Day 🍫 🍫
There should be some method to restore boosters, players change their phone or accidentally delete the app after reinstalling the app the boosters are gone which they have spent money to buy them so please introduce the way that boosters are secure with Facebook account or king account