How do I get help restoring my levels?

jazzie1313

Can you please tell me how to get help restoring levels?

thanks

Jo

Freddy_

@jazzie1313 post below should help you

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

jazzie1313

None of this worked to restore level. Can you please help in any other way? I am very frustrated

Freddy_

@jazzie1313 Will tag @Crazy Cat Lad he CM on here only other person that can help you but he will only answer in his working hours so you may have to be patient

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/765332#Comment_765332

Hi @Jazzie . Welcome to our Community

Which device are you play ?

jazzie1313

iPhone

jazzie1313

I have spent a lot of time and money on this game so it is very frustrating

jazzie1313

Can you please restore it?

jazzie1313

All the boosters I had are also gone

Crazy Cat Lad

Hi @jazzie1313 !

Did you email Player Support as well?

Could you let me know your Game ID so I can look into this? Let me also know what level you should be on.

How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this. 

jazzie1313

I have spent a lot of time and money on this game so it is very frustrating